Providing excellent service is only one of our many benefits to our customers. We also provide:
- 24*7 onsite service and hotline 1-800-SENCARE
- Free, routine copier "checkups" – Semi-annual
- All-encompassing warranty covers all routine maintenance, repairs and service calls for 1 year. Additional service plans beyond the 1-year coverage are available at a GREAT price!
- Interactive customer service web page
- Service manual online
- List of error and service codes for different models
- Having problems? Let us know! Click here to place a service call
- Free customized training on purchased model(s)
- Advanced seminars and workshops (nominal fees)
- Consulting services to assess your copier needs
- Outsourcing assistance
- Used equipment - low priced refurbished Sendai copiers available through monthly auctions
- 40,000 factory-trained service technicians available nationwide
- Preferred Customers may purchase the Sendai Plus Card for Priority Service - guaranteed overnight shipping on out of stock parts, priority status, enhanced replacement machines, and assigned service technicians.
