UT Online

Technical Support Hours

 Email UT Online Technical Support

Students     Faculty

Staff will respond as soon as possible, or on the next business day if it's after hours. Text questions to 419-517-6023, during normal tech support hours.  More ways to contact us!

Inclement Weather Notice

Normal Tech Support Schedule*

Day Time
Monday 8:30 a.m. - 8 p.m.
Tuesday 8:30 a.m. - 8 p.m.
Wednesday 8:30 a.m. - 8 p.m.
Thursday 8:30 a.m. - 8 p.m.
Friday 8:30 a.m. - 5 p.m.
Saturday
11 a.m. - 3 p.m., live chat, email and return phone call
Sunday
4 p.m. - 10 p.m., live chatemail and return phone call

*Hours vary when classes are not in session, during semester breaks, and national and/or state holidays.
1Extended hours, the weekend before new term, see below.

 *Summer holidays — breaks 2018

Event Day/Date Hours Comments
The weekend before grades are due Sat/Sun, Aug 4-5 Sat, 11 a.m.- 3 p.m.
Sun, 4 p.m.- 10 p.m.
Main campus classes/exams end Aug 3
Summer-Fall Break Weekdays, Aug 7-24 8:30 a.m. - 5 p.m. Main campus intercession, no evening tech support.
Sat/Sun, Aug 11-12
Sat/Sun, Aug 18-19
No tech support
Extended Hours Weekend Aug 25-26, Sat, 11 a.m.-7 p.m.
Sun, 4 p.m.-12 a.m.
Fall term begins Monday, August 27
Last Updated: 7/31/18