New Teacher Helpline Mission The mission of the New Teacher Helpline at The University of Toledo is to provide a forum where teachers can ask questions and receive a prompt answer from a member of the UT Teacher Education or Arts & Science faculty.  The purpose of New Teacher Helpline is to provide support for Ohio teachers with an emphasis on assisting beginning teachers.  Teachers are also able to locate web links regarding teaching and learning from the Helpline.  It is the intent of this Helpline to provide high-quality responses and support to beginning and experienced teachers in a timely and complete manner.