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PRINTING SOLUTIONS: COMDOC


Under a State of Ohio purchasing group agreement, The University of Toledo has partnered with ComDoc, a division of Xerox Corporation, to assess replacing and managing the printers, fax machines and copiers throughout all UToledo locations.

UToledo’s goal is to improve cost-efficiencies while still providing faculty, staff and students sufficient access to copying, transmission and duplication services.

As part of these efforts, ComDoc has been performing a needs assessment throughout our campuses in order to provide the University with product and deployment recommendations. 

To keep our campus community informed throughout this process, IT has been apprising senior leaders, deans and other key stakeholders, and has created this webpage, including Frequently Asked Questions, to help answer any questions users throughout our campus community may have.

If you have specific questions related to the ComDoc needs assessment process, scheduling and other general questions about this initiative, please contact Dom D’Emilio, senior director for Network Services and Tech Support, at dominic.demilio@utoledo.edu.

 For assistance with any other questions related to Information Technology services, contact the IT Help Desk at 419.530.2400 (Main Campus), 419.383.2400 (Health Science Campus) or ithelpdesk@utoledo.edu. We appreciate the opportunity to assist you.


COMDOC XEROX PRINTER FLEET MANAGEMENT

ComDoc printing needs assessment nearing completion

To improve efficiencies while still providing faculty, staff and students sufficient access to copying, duplication and other related services, earlier this year the University partnered with ComDoc, a division of Xerox Corporation, to assess replacing and managing its fleet of printers, fax machines and copiers.

Information Technology has been assisting ComDoc during the last five months to complete a needs assessment to identify the location, print volumes and other information about UToledo’s current equipment so ComDoc may create redesigns and submit its recommendations to the University by December.

“We certainly appreciate every college, department, library and office area quickly responding to questions throughout this assessment so that we can continue making progress with this initiative,” said Bill McCreary, vice president and chief information and technology officer. “To date, the work has gone smoothly, thanks to everyone’s assistance.”

There understandably are lots of questions about this project, such as whether all current equipment will be replaced, and where and when that equipment will be delivered, added McCreary.

“We anticipate there may be fewer copiers and fax machines in order to achieve cost savings, but the new equipment also will provide features and qualities that should better meet user needs,” McCreary stated. “ComDoc has proven it can produce significant savings. Many other universities that already have taken advantage of its state-wide contract with public institutions in Ohio have been very pleased with their savings and service.”

The ultimate choice about equipment usage and how to achieve efficiencies will fall to the leaders of each area of the University. That makes UToledo unique in its approach to this initiative, McCreary said.

To help keep the campus community up-to-date on this project’s progress, Information Technology has posted Frequently Asked Questions and other information at utoledo.edu/it/printing.

Once ComDoc submits its recommendations to the University, another update will be shared with key stakeholders, including an implementation timeline.

If you have questions related to ComDoc’s needs assessment process, scheduling or other general questions about this initiative, contact Dom D’Emilio, senior director for Network Services and Technical Support, at dominic.demilio@utoledo.edu.

Last Updated: 10/24/19