Center for Continuous Improvement


The Center for Continuous Improvement (formerly the Executive Center for Global Competitiveness) serves as the multi-disciplinary outreach and engagement linchpin between the UToledo College of Business and Innovation and the business community of Northwest Ohio. In fulfilling this role, the Center for Continuous Improvement seeks to leverage the College's teaching/learning capabilities and research expertise to address issues that adversely impact the business climate and economic development of the region and serves as a resource for enhancing the global competitiveness of individual organizations.


Through the Center for Continuous Improvement, clients can access a comprehensive portfolio of business-relevant learning and consultative services via a network of engaged scholars, encompassing faculty, staff, students, alumni and business professionals. Among the available services are:

  • Access to student interns and career hires.
  • Access to Business Centers and Institutes such as the Family Business Center and Edward H. Schmidt School of Professional Sales.
  • Organizational and employee access to post-baccalaureate degree-granting programs, e.g., MBA, MABA and MS in Accountancy.
  • Availability of customized non-credit training and development opportunities offered as seminars, workshops or certificate programs (many of these opportunities can now be offered in a hybrid format or virtually).
  • Source for consultative assistance in such targeted areas as business and strategic planning, feasibility studies, leadership/organization development, process innovation, marketing and customer relationship management, global supply chain management, international development, lean manufacturing, systems analyses and the like.
  • Regional Forum host for business and industry networking and dialogue regarding regional economic issues such as health care costs, energy costs and labor-management relationships, as well as business and industry-specific issues and topics.
  • Specialized analytical studies, action research, best practice surveys and information analyses services.

An Interview With The CFCI Director, Carrie Herr

The center forms partnerships with local and global businesses and industries to help them their competitive issues that affect performance, productivity and return on investment. The CFCI assists businesses by leveraging the many resources and the services available through COBI and the University of Toledo.



Vice President, Human Resources at North Star BlueScope Steel

"We choose the Center for Continuous Improvement not only for the value of the programs but also for the quality of the instructors. They are so willing to work with us and customize their programs to whatever it is that we need. I've had all good experiences with the Center for Continuous Improvement."
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Vince DiPofi, PE

President & CEO at SSOE Group

“The Getting Results Leadership Development Program under the College of Business and Innovation Center for Continuous Improvement has been a hallmark of SSOE leadership. Over two-thirds of SSOE’s current executives are graduates of the program with many more in the pipeline.” 
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Business and Industry Partners

NSBS logo
DANA logo
SSOE logo
Matrix logo
pnc logo
firstSolar logo
FCA logo
The Andersons logo
Campbells logo
OI logo
Promedica logo
OC logo
Huntington logo
HylantGroup logo
CooperTires logo
Blade logo
teco logo
Sauder Manufacturing logo
Northwood Industries logo
iet logo
Siena Hieghts logo
Last Updated: 7/22/21