John B. and Lillian E. Neff College of Business and Innovation

Women's Leadership Development Certificate Program

Enthusiastic professional woman engaging in a lively discussion at a University of Toledo Women's Leadership event.

This certificate program is designed for professional women who want to take on a leadership role, advance their careers or build leadership competencies to contribute more to their teams and organizations.


Certificate Program Details

Total Number of Sessions Required

  • To earn a certificate, participants must attend all 4 sessions
  • Individuals can attend individual sessions without earning a certificate

Delivery

  • Synchronous via Zoom
  • Registering for single sessions a la carte or bundling is available
  • 3 hours per session (9 a.m. - noon)

Additional Information

  • “Live” cases and other exercises that allow you to interact with the material and put your skills into practice
  • Access to the latest research on what makes women leaders successful
  • Structured time for self-assessments and personal reflection
  • Integrate your learning and reflections on gender and leadership into your personal leadership development plan

 

Course Curriculum

Session 1: Role of Gender at Work: Dealing with Implicit Bias and Developing Inclusive Workplaces

Tuesday, January 30, 2024 | 9 a.m. - noon

Most women in a leadership role face a very common dilemma: if she's a strong, assertive leader, she's viewed as domineering and abrasive, encountering resistance as a result. If she isn't assertive enough, she's viewed as weak and a pushover, making it hard to get support within the organization. In this session, you will examine various forms of implicit bias and this very common double standard. In addition, strategies to build inclusive workplaces will be identified.

Objectives:

  • Identify different forms of implicit bias faced by women
  • Discuss methods to navigate the double-bind dilemma
  • Develop strategies to build inclusive workplaces

Session 2: Leading with Power and Influence

Tuesday, February 13, 2024 | 9 a.m. - noon

In this session, you will be introduced to sources of power held by individuals, different strategies to influence others effectively, and ways to effectively use your power and influence.

Objectives:

  • Introduce various sources of power held by individuals
  • Provide a model of nine different influence tactics
  • Discuss and apply these aspects of power and influence to various workplace scenarios
  • Develop effective methods to proactively increase your overall influence and leadership impact

Session 3: Strategic Communication and Conflict Management

Tuesday, February 27, 2024 | 9 a.m. - noon

This session presents opportunities to practice the core elements of strategic communication such as
giving effective feedback and demonstrating listening skills. You will also be given methods to develop your capabilities in having difficult conversations and managing conflict.

Objectives:

  • Present and practice three core principles of strategic communication: providing useful feedback, asking effective questions, and listening actively
  • Identify diverse styles of managing conflict and their applicable situations
  • Resolve conflicting situations as a leader through strategic approaches and effective communication
  • Practice skill development in how to prepare and handle difficult conversations

Session 4: Emotional Intelligence and Leadership Styles

Tuesday, March 12, 2024 | 9 a.m. - noon

This session introduces you to a model of emotional intelligence, its component competencies, and methods to develop EI to increase leadership effectiveness. You will also become aware of your personal leadership style and identify ways to strengthen your repertoire of leadership styles. Finally, you will begin to integrate your learning and reflections on gender and leadership into your personal leadership development plan.

Objectives:

  • Introduce a model of EI competencies and apply EI to diverse scenarios
  • Identify strategies to develop EI
  • Understand your personal style(s) of leading
  • Recognize how to apply a range of leadership
    styles to various work situations, to effectively work with others and address workplace challenges
  • Present a leadership development framework to guide your personal leadership development

Dr. Margaret (Miggy) M. Hopkins, Ph.D. will lead this certificate program.

About the Instructor

Dr. Margaret (Miggy) M. Hopkins, Ph.D. is a Professor of Management in the John B. and Lillian E. Neff College of Business and Innovation at The University of Toledo, teaching leadership and management at the Executive, M.B.A., and upperundergraduate levels.

Dr. Hopkins has been an executive coach for over 20 years and is a Board Certified Coach credentialed by the Center for Credentialing and Education. She has worked with a broad array of clients in the service, manufacturing, education, government, and non-profit sectors. Her recent consulting practice focuses on leadership development and executive coaching, particularly gender and leadership, the development of emotional intelligence competencies and resonant leadership.

Dr. Hopkins’ research interests align with her consulting practice: leadership, leadership development, emotional intelligence, and gender and leadership. She is recognized internationally for her research; and her university has recognized her with teaching and service awards. Prior to joining academia, she held managerial and leadership roles in the public sector including Chair of the Board of Education for the Cleveland, Ohio Municipal School District; Co-Director of the Mayor’s Office of Competitiveness in Cleveland, Ohio; and Deputy Director of the Governor’s Office for Northeast Ohio. She earned her undergraduate degree from Boston College, and her masters’ and doctoral degrees in Organizational Behavior from Case Western Reserve University.


Questions?

If you have any questions, please reach out to NeffLead@utoledo.edu with the email subject "Women's Leadership Certificate."

Last Updated: 12/6/23