UToledo Online

Faculty Services and Help Desk

What we do
Smiling UT Student
  • provide technical assistance to Blackboard users across the University community
  • coordinate off-site proctored testing for online students at a distance
  • coordinate the delivery of online and blended courses
  • develop Web pages for online course lists and the course information pages
  • facilitate online course evaluations

Contact the helpdesk at 419-530-8835 or utlv@utoledo.edu
during our normal semester schedule  —

- Monday through Thursday 8:30 a.m. until 8 p.m.
- Friday until 5 p.m.
Weekends via return phone call, chat, and email
    - Saturday, 11 a.m. until 3 p.m.
    - Sunday evening, 6 until 10 p.m.

Please contact us at 419-530-8835 

— if you have "how to" Blackboard questions

— if you have technical issues with Blackboard or supported technologies

— to help resolve student outage/login/upload failure reports

— to discuss or schedule online or blended course development and training

— online course development/redesign: to discuss forms, payment or if you have general questions

— to request course site merges, adding instructors or graduate assistants to your courses

— to request off-site proctored testing for distant online students

— to request online course evaluations

— if you have general University questions (we will assist you, or find someone who can)

UT Student at Graduation Raised Hands in Victory

Last Updated: 9/19/19