Web Support
Where do most people who are curious about UToledo turn first?
Our website.
The UToledo website is the University's most visible marketing and communication channel. Your web team can help you ensure that your webpages work as hard as you do.
Strategic Web Plans
It's imperative to have a sound strategy for your webpages. We can help you:
- Develop a web strategy
- Create logical pages and relevant content that engage visitors
- Make sure your webpages adhere to brand and accessibility guidelines
- Accomplish your goals for "conversions"— whether it's to encourage visitors to apply, visit campus or attend an event
Your first step? Contact your marketing strategist, who will partner with the web team.
Technical Help
We have implemented a web support system to streamline support for:
- Ongoing updates
- Mediation of PDFs and other documents
- Account setup
- Technical issues with maintaining your website
Our goal is to:
- Address Omni and web support requests in a timely, efficient manner
- Reduce duplicate help requests
- Track and review requests to create new training opportunities