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Satisfaction Survey |
Current Concerns
• Overcoming homesickness
• Culture shock
• Screening for Mental Health
• Alcohol & Substance Abuse
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Welcome to The University of Toledo Counseling Center
You are probably visiting our website because you have some questions or concerns related to yourself or to important relationships in your life. This may be your first experience with counseling or psychotherapy (these terms are often used interchangeably). If this is the case, you may well have feelings of anxiety and/or confusion about the process of counseling or the services we provide. A few explanatory comments and guidelines may be helpful.
Our services are available to you as a currently enrolled University of Toledo student without cost. Counseling by a therapist is provided based on availability. We provide assistance to resolve personal, social, family, or academic concerns that may be interfering with a student's ability to get the most out of a university career.
During your initial appointment through our screening for counseling service, the screening counselor will ask questions and listen in an effort to understand the specific concerns that have brought you here. This provides a general sense of your background and other areas of your life so that those concerns may be understood in a fuller context. Once an initial understanding has been reached by you and your screening counselor, a recommendation will be made to you regarding how best to proceed in order to help you with your concerns. This may be individual, group counseling, or both services here at the center. We can also refer you to other resources on campus or in the community, i.e., an academic problem that could best be helped by tutoring or career counseling, or a situation that deserves more intensive or long-term therapy than we can provide. You may also contact other agencies directly at any time.
Individual counseling appointment hours are from 9:00 am - 12:00 pm and 1:00 pm - 5:00 pm on Monday through Friday, except when the university is officially closed. Appointments can be made in person or by telephone. You and your time are important. Expect your therapist to keep appointments and to reschedule in advance when needed to give you complete attention during sessions, and to strive to provide effective services.
In the counseling process, it is better in the long run if we help you to clarify your own thinking, rather than give advice or direction. We usually work with students individually or in counseling groups. We will consider whatever context makes sense for a particular situation, such as meeting with significant others, roommates or with other persons. Counseling sessions are usually 50 minutes long and scheduled at regular intervals. We have found that a once-a-week schedule of sessions is practical and helpful. The number of counseling sessions varies by student concern.
A feeling of trust and safety is critical for persons to grow and learn about themselves. Therefore, the confidentiality of our work here is taken quite seriously. No one outside the Center will be given any personally identifiable information about you without your written permission. We consider the very fact of your coming here to be your own business. We are, however, willing to see or talk to parents, but only if you wanted us to. We do not get involved in administrative decisions about students in counseling except for rare instances that are discussed ahead of time with the student. There is no record anywhere else of your visit here; your file is not part of your educational record and no one outside of the center has access to it at any time. Our own records are destroyed after 12 years from last activity. There are exceptions to confidentiality mandated by law; details are provided on a Client Rights and Responsibilities Form which you will be asked to read and sign. We are accredited by an association which guides our practices: the International Association of Counseling Services, Inc. Should you at any time have a concern about your experience here, please consult with your therapist or the Director.
The University Counseling Center is accredited by the International Association of Counseling Services Inc.