College of Business and Innovation

Dr. Yue Zhang

Dr. Yue Zhang

Assistant Professor
Information Operations and Technology Management 
Office: Stranahan Hall - 4031
Telephone: (419) 530 - 2380


Dr. Zhang is currently serving as an Assistant Professor in Operations Management at the College of Business and Innovation in the University of Toledo. He holds a Ph.D. degree in Operations Management from Desautels Faculty of Management in McGill University in Canada and a Master's degree in Management Science and Engineering. Prior to joining the University of Toledo, he was a Post-Doctoral Fellow at the Sauder School of Business in the University of British Columbia in Canada.

Dr. Zhang’s research interests include service and healthcare operations management, supply chain design, facility location, logistics and transportation, optimization and simulation. My research works have appeared at Operations ResearchIIE TransactionsEuropean Journal of Operational ResearchOR SpectrumHealthcare Policy, etc. I am a member of INFORMS, POMS, CORS, and APICS.

  • Ph.D., Operations Management, Sep 2003 – May 2009 McGill University, Desautels Faculty of Management, Montreal, QC, Canada
  • Master, Management Science and Engineering, Sep 2001 – July 2003 Tsinghua University, School of Economics and Management, Beijing, China
  • Bachelor, Management Information Systems, Sep 1997 – July 2001 Tsinghua University, School of Economics and Management, Beijing, China
  • Service and Healthcare Operations
  • Supply Chain Design
  • Capacity Planning
  • Logistics and Transportation
  • Operations Research Applications
  • BUAD 2060: Data Analysis for Business
  • BUAD 3020: Principals of Manufacturing and Service Systems
  • OPMT 4420: Service Operations Management
  • MFGM 8630: Management Science
  • Brooks Insurance Research Fellowship, COBI, the University of Toledo, 2016-2018
  • Simonetti Graduate Teaching Award, COBI, the University of Toledo, 2015
  • URAF Award (Summer Research Award), the University of Toledo, 2013
  • Summer Research Grant, COBI, the University of Toledo, 2011, 2012
  • Junior Faculty Research Award, COBI, the University of Toledo, 2012


• Zhang, Y., Liang, L., Chen, C., Liu, E., and Atkins, D. (2015). Predicting Demand Volume for A Medical Diagnostic Laboratory Service Provider. European Journal of Operational Research, Forthcoming.
• Zhang, Y. (2015). The Association Between Dialysis Facility Quality and Facility Characteristics, Neighborhood Demographics, and Region. American Journal of Medical Quality, Forthcoming.
• Zhang, Y. (2015). Designing a Retail Store Network with Strategic Pricing in a Competitive Environment. International Journal of Production Economics, 159, 265–273.
• Zhang, Y., Puterman, M.L. (2013). Developing An Adaptive Policy for Long-Term Care Capacity Planning. Health Care Management Science, 16, 271–279.
• Puterman, M.L, Zhang, Y., Aydede, S., Palmer, B., MacLoed, S., Bavafa H., and MacKenzie J. (2013). "If You’re Not Keeping Score, You’re Just Practicing”: A Lean Health Care Program Evaluation Framework. Healthcare Quarterly, 16, 23-30.
• Zhang, Y., Puterman, M.L., Nelson, M., and Atkins, D. (2012). A Simulation Optimization Approach to Long-Term Care Capacity Planning. Operations Research, 60(2), 249-261.
• Zhang, Y., Puterman, M.L., and Atkins, D. (2012). Residential Long-Term Care Capacity Planning: The Shortcomings of Ratio-Based Forecasts. Healthcare Policy, 7(4), 68-81.
• Zhang, Y., Berman, O., and Verter, V. (2012). The Impact of Client Choice on Preventive Healthcare Facility Network Design. OR Spectrum, 34, 349–370.
• Zhang, Y., Berman, O., Marcotte, P., and Verter, V. (2010). A Bilevel Model for Preventive Healthcare Network Design with Congestion. IIE Transactions, 42(12), 865-880.
• Zhang, Y., Berman, O., and Verter, V. (2009). Incorporating Congestion in Preventive Healthcare Facility Network Design. European Journal of Operational Research, 198, 922-935.
• Lan, B., Zhang, Y. (2004). A Probabilistic Tabu Search Approach for Solving the Pickup and Delivery Problem with Time Windows. Chinese Journal of Management Science (in Chinese), 12, 66-72.
• Lan, B., Zhang, Y. (2003). A New Framework for End-User Logistics Distribution. Management World (in Chinese), 117, 147-148.


• Zhang, Y., Puterman, M.L. (2013). Chapter 3: Analytical Long-Term Care Capacity Planning. Pages 39-70. Greg Zaric (editor), Operations Research and Health Care Policy, Springer, New York.


• Zhang, Y., Liang, L., and Atkins, D. (2011). Patient Choice Analysis for Medical Diagnostic Laboratory Services. Proceedings of MSOM Annual Meeting 2011, Ann Arbor.

Last Updated: 2/14/19