Rocket Card (ID)

Welcome

Additional Resources

Contact Us

Main Campus
Student Union 1560

Health Science Campus
(Pick-Up Only)
Nursing Administration
Mulford Library 245

419.530.5842

Hours of Operation
Monday - Friday
8am - 4:15pm

rocketcard@utoledo.edu

FAQ's

What is the Rocket Card (ID)?

The Rocket Card (ID) is the official UToledo identification card that provides students, faculty and staff door access and serves as a payment card on and off campus at accepting locations. The card features three types of monetary funds, where it acts as a debit account: Rocket Dollars, Dining Dollars and financial aid. The Rocket Card tracks usage in real time and allows you to add funds, check balances and freeze your card if it becomes lost or stolen. 

What are Rocket Dollars?

Rocket Dollars can be loaded onto your Rocket Card (ID) at any time and are used for purchases at any accepting locations. To view accepting locations, please visit: http://acceptinglocations.com/rocketcard/Your Rocket Dollar balance will carry over from semester to semester and will stay open until you decide to close it. 

What are Dining Dollars? 

Dining Dollars are loaded onto your Rocket Card (ID) from your meal plan and are used for purchases at any of the following on-campus dining locations: Agave Fresh Southwest, Bottle Rocket, Chick-fil-A, Croutonz, Freshens, Java City, Magic Wok, Oath Pizza, Ottawa East Dining, Rocket Market, Skyrise Express, South Dining, Starbucks (Carlson Library & Student Union), Steak N' Shakes and Subway. 

Who needs a Rocket Card (ID)?

UToledo students, faculty, staff and affiliates.

How do I order my student Rocket Card (ID)?

If you are a new student, you should order and pick-up your Rocket Card during Rocket Launch, the new student orientation. If you did not receive your Rocket Card, please follow the steps below:

STUDENTS

  • Log into your MyUT
  • Click "Request New/Replacement Rocket Card", which you will find under "My Other Resources"
  • Review personal information
  • Select Rocket Card (ID) pick-up location
  • Upload your photo
  • Click "Submit" 

The Rocket ID Office will send a confirmation email to your UToledo account when your request has been successfully submitted. They will send an email to the same account when your ID is ready for pick-up. 

Where do I pick up my Rocket Card?

When you order your Rocket Card (ID) you will be given the choice of two pick-up locations: 

  • Main Campus: Student Union room 1560
  • Health Science Campus: Nursing Administration 2nd Floor ML Annex

In order to pick-up your Rocket Card (ID) you will need a valid picture ID. 

What if my Rocket Card is lost?

If you lose your Rocket Card (ID) you should freeze your card immediately to protect your account by following the process below:

Once the steps above are completed, you will receive an email confirmation in your UToledo issued email. If your lost card is not recovered, you will need to order a new card, which are subject to a $35 replacement fee. Lost cards that are turned into the ID Office are kept on file for one month, as long as the person is still an active student or faculty/staff member. Please check with the ID Office to see if your lost card has been found. You may also call the Main Campus lost and found at 419.530.2601.  

How do I add funds to my Rocket card (ID)?

To add funds to your Rocket Card, follow the process below:

I still have questions, Where can I get more information?

For more information please reach out to the Rocket ID Office by phone at 419.530.5842, by email at rocketcard@utoledo.edu or stop into our Main Campus location in the Thompson Student Union room 1560.

 

 

Last Updated: 4/8/19