UToledo Online Help Desk
We provide technical support to students, faculty, and staff for Blackboard and other course technologies. Need Help? Contact us
Contact Information
Phone: 866.UToledo (866.886.5336) or 419.530.8835
Student Email: utdl@utoledo.edu
Faculty Email: utlv@utoledo.edu
Chat: Live Chat
Hours*
Monday - Thursday: 8:30 am - 8 pm
Friday: 8:30 am - 5 pm
Saturday: 2 pm - 8 pm
Sunday: 4 pm - 10 pm
*Hours may vary when classes are not in session: semester breaks, University holidays (see academic calendar), and inclement weather.
Common Questions
Forgot password or locked out of your UTAD account? Follow these instructions to reset or contact the IT Help Desk.
Can’t see your classes in Blackboard? Courses will be available to students in Blackboard on their scheduled start date, as listed in your "detailed class schedule" in myUT.
EXPANDED HELP DESK HOURS FOR FALL LAUNCH! 12 - 10 p.m. Sunday, August 24. Classes begin Monday, August 25.