• Rocket #
• Which Campus
• What Building Name
• What Room Number
• If you already know the key number

• Complete this form: Add New User to Key Database
• Key Control will add your name and permission to request keys

• Keys will be ready for pick up within 48 hours after approval from Locksmith.
• You will receive an email notification when keys are prepared, and a separate email from KeyCafe.com with an 8 digit code to access your key from our pick up lockers.
• Keys are not available for pick up until you receive the 8 digit code.

• While keys should be picked up by the assigned key holder, keys can be accessed by anyone with your 8 digit code.

• Main Campus - Plant Ops building: M-F from 7:30 a.m. - 3:30 p.m. – key drop box
• Health Science – Facilities Support Building; M-F from 7 a.m. - 3 p.m. – key drop box

• Click the "Request a Key" link.
• Log in with UTAD credentials.
• Click blue "REQUESTS AND ORDERS" link at top of page.
• Click the blue "New Key Request".

• Keys are available for pick up thru a code accessed key locker.
• You must have your 8 digit access code to open your locker
• Main Campus: Plant Operations Building, Room 1090
• Health Science Campus: Facilities Support Building, Door 1 (Lot 44D)

• Submit an online request.
• Click the "Request a Key".
• Log in with UTAD credentials.
• Click blue "REQUESTS AND ORDERS" link at top of page.
• Click the blue "New Key Request"
• In the "Reason" drop down box select Damaged, Lost, or Stolen

• Please contact Key Control and we will have our locksmith contact you. keycontrol@utoledo.edu or 419.530.5397

• Your direct supervisor will be notified of your submitted request, then it will go to the below individuals for approval:
• Deans
• Department Heads
• Director or Vice President

• Department Heads are automatically Key Approvers.
• Department Assistant are automatically Key Approvers.
• Further questions can be directed to: keycontrol@utoledo.edu

• There is no proxy capability in the new system.
• To add an eligible approver contact: keycontrol@utoledo.edu

• You and your supervisor should receive a list of keys assigned to you.
• Locate the keys and return to Key Control within 7 days of your separation date.
• If not returned, a fee will be assessed to the department.

No, keys are assigned under your name and need to be returned by you in order to reassign them.

• Unclaimed Key $25
• Re-issue of Lost Key $25
• Unreturned Key $25
• Re-Key $100 base cost*
• Re-Core $200 base cost*
• *Final cost dependent on labor & material costs and the number required.

• Key Request forms need to be completed during initial phase of the project.
• Our UT Project Manager will work directly with you and coordinate your access as part of the project.
• Fill out the information on the Contractor Key Request form.
• You will receive an 8 digit access code via the email your listed on your request form when your keys are ready.

Please contact Auxiliary Services: Dooraccess@utoledo.edu

No, you will need to complete a maintenance work order.