Office Moves
For any University employee, office area, or department planning to move computer equipment, the following list provides items that require planning to ensure a timely and successful move.
- Moving Computer Equipment within a building: For computer related equipment moves within a building, and for computer set-up requests, please submit a Help Desk request at ITHelp.UToledo.edu and provide the following information:
- Contact name and phone number of the person coordinating the moves or the equipment owner
- Current equipment location (building and room)
- New equipment location (building and room)
- What equipment needs to be moved and set up
- Service Tag number of the equipment (Example: Laptops, Docking Station, Monitors, and Desktops, etc.)
- Telephone (including phone number and MAC address, located on the bottom of the phone)
- Submit a Help Desk request to Telecommunications to update the phone location (include phone number and MAC address)
- Desktop Printer (ComDoc/Xerox)
- Submit a Help Desk request to ComDoc MC Printer or ComDoc HSC printer (Include the ComDoc ID number, current location, and new location)
- Moving Computer Equipment to a different Building: The department is responsible for contacting a moving company to move equipment. Requests can be scheduled at https://www.utoledo.edu/depts/supplychain/purchasing/preferred_suppliers/movingservicescampus.html
- An IT ticket is required to disassemble the equipment in its current location and setup equipment after it has been moved to the new location. The ticket should include:
- Contact name and phone number of the person coordinating the moves or the equipment owner
- Current equipment location (building and room)
- New equipment location (building and room)
- What equipment needs to be moved and set up
- Service Tag number of the equipment (Example: Laptops, Docking Station, Monitors, and Desktops, etc.)
- Telephone (including phone number and MAC address, located on the bottom of the phone)
- Submit a Help Desk a request to Telecommunications to update the phone location (include phone number and MAC address
- Desktop Printer (ComDoc/Xerox)
- Submit a Help Desk request to ComDoc MC Printer or ComDoc HSC printer (Include the ComDoc ID number, current location, and new location)
- Date service is required for the new location
- Phone Moves: For phone/fax line moves, please submit a Help Desk request to Telecommunication at ITHelp.UToledo.edu this is important related to E911 location reporting and Pinnacle. Please provide the following information in the Help Desk ticket:
- Employee/Department name
- Telephone number (419-530-xxx or 419-383-xxxx) for office number or fax line
- Current location (building and room)
- New location (building and room)
- Date service is required for the new location
Please call the IT Help Desk at 419-530-2400 (Main campus) or 419-383-2400 (Health Science campus) if you still need any additional assistance. You can also submit a ticket by going here and please make sure to include any screenshots of the error you get while doing this process. If you are unable to submit us a ticket, send us an email at ithelpdesk@utoledo.edu