Military Service Center

Military Benefit Processing

All new and transfer students who are registered for at least one class and wish to use Military benefits must contact the Military Service Center to initiate Military benefit payments. Please contact us for an appointment 419.530.1392 or MSC@UToledo.edu.

Students using Tuition Assistance should contact the Director of Military and Veteran Affairs at 419.530.1392 or MSC@UToledo.edu with questions on how to use and maintain Tuition Assistance.

Current Students

  • Complete the VA Benefits Request Form for the semester you wish to receive benefits. The form is electronic and you will be prompted to use your Rocket Mail Sign in credentials to access the form. This form needs to be filled out each term you want to use VA education benefits. 
  • If you have changed your major or your degree of study you must let the Military Service Center know by emailing MSC@UToledo.edu  
  • If you add or drop courses after turning in your VA Benefit Request Form there is no need to fill out the form again. Please email your changes to MSC@UToledo.edu

New Students

Students who have never applied for or used the GI Bill™ must do the following:

  • Apply for VA education benefits by completing the Application for VA Education Benefits VA Form 22-1990. The Military Service Center can assist students with this application if needed. You will have to create an ID.me or Login.gov account to access this website. This application, once processed, will generate a Certificate of Eligibility (COE) that will be mailed to the address you input on the VA Education Benefit application.
  • Once you have obtained your Certificate of Eligibility you need to upload a copy of the first page. The submission form is electronic and you will be prompted to use your Rocket Mail Sign in credentials to access the submission form.
  • Complete the VA Benefits Request Form and our Student Responsibility Agreement. Both of these forms are electronic and you will be prompted to use your Rocket Mail Sign in credentials to access both forms.

Other items you may need to submit:

  • All students may need to submit documents proving participation in any of the following: Army or Navy College Fund, GI Bill™ Buy-Up (LES), or Kicker (contract).
  • Bank account information to enroll for direct deposit.

Other items to note:

  • The only time you will be asked for a DD-214 is by Rocket Solutions Central if you mark yes to being a military member. Your DD-214 is used to verify military service.
  • Most VA education benefits require you to verify your attendance once a month. This is done through a text that the VA will send you and your reply refers to the previous months schooling. To ensure that your phone number is on file with the VA we recommend calling the GI Bill™ hotline 1-888-442-4551.

Important Phone Numbers

  • Military Service Center: 419.530.VETS or 419.530.1392
  • Military Service Center Fax: 419.530.1625
  • Direct Deposit/Change of Address: 877.838.2778
  • GI Bill™ Hotline: 1.888.442.4551
  • Ohio National Guard Scholarship Office: 888.400.6484 or 614.336.7143
Last Updated: 8/13/26