Department of Internal Audit and Compliance

ADA/504 Compliance

Welcome to the ADA/504 Compliance website.  The University of Toledo is committed to embracing diversity and promoting full inclusion of all people.  UToledo strives to provide equal access by removing barriers to education, employment and patient care.  The Americans with Disabilities Act of 1990 as Amended in 2008 (ADAAA) along with Sections 504 and 508 of the Rehabilitation Act of 1973 are laws that protect the rights of individuals with disabilities.  This site provides a platform to communicate University policy and procedure related to equal access and non-discrimination on the basis of disability and serves as a resource to the campus community.

Role of the ADA/504 Compliance Officer:

  • Provides consultation on disability related issues
  • Conducts training and workshops on a variety of disability topics 
  • Reviews/develops policies, plans and procedures
  • Oversees access initiatives
  • Investigates/Addresses disability concerns/complaints
  • Serves as a referral point for information

The ADA/504 Compliance Officer chairs the ADA Compliance Committee and works in conjunction with its members to advance accessibility on campus.  The ADA/504 Compliance Officer also collaborates with numerous campus offices and community partners.

EIT Accessibility Plan

Accommodations and Disabilities Contacts Flow Chart

contact the ada compliance office:

Kurtis Soltman, Deputy ADA Compliance Officer
Internal Audit & Compliance 
Office Phone:         419-530-4981
Office Fax:             419-530-6137

Request Reasonable Accommodations


    Office of Accessibility and Disability Resources
     Lisa Yost, Assistant Director of Accessibility and Disability Resources


     Office of Human Resources


 Please consult with your Primary Care Physician

Not sure who to contact or prefer to be anonymous?

Call:  UToledo ADA/504 Hotline:  419.530.1232

Technology Accessibility Resources:

Accessibility Insights: Accessibility Insights

Apple Product Accessibility: Accessibility - Apple Developer

Android Product Accessibility: Test your app's accessibility  |  Android Developers

Web Accessibility Evaluation Tool:

Microsoft Accessibility Checker: Improve accessibility with the Accessibility Checker - Office Support (

PDF Accessibility: WebAIM: PDF Accessibility - Acrobat and Accessibility

Questions and Answers Concerning Animals on Campus

What animals are protected by the Americans with Disabilities Act as service animals (ADA)?
The ADA defines service animals as dogs and in rare circumstances, miniature horses. These animals are trained specifically to do disability related work for an individual with a disability.

What question can be asked of a person to determine if the animal is a service animal?
The two questions are:
Is this animal required because of a disability?
What tasks or work does this animal perform related to the disability?

What are examples of tasks or work performed by a service animal?
Examples include, guiding a visually impaired individual, retrieving items for someone with limited mobility, providing alerts for sounds to a deaf individual, provide stability for balance issues, provide protection or rescue, etc.

Can the handler be asked to show identification verifying that it is a service animal?
No, it is not appropriate to ask for identification.

What about service dogs in training?
Service dogs in training have the right to be in facilities similar to working service dogs according to Ohio law. If the handler discloses that the dog is a service animal in training, the individual may be asked to provide verification of the training organization or agency. On UToledo's campus, there is an organization, Rocket Dogs, who assists in the training of service dogs.

Are animals who are providing emotional support or comfort permitted in facilities?
These animals are permitted in the residence halls as specified in the Fair Housing Act. It is at the discretion of the facility or faculty/staff as to whether the animal may be present in a nonresidential facility.

What expectations exist for animals?
Animals are expected to not be disruptive nor destructive and be controlled by the handler at all times.

university policies

Nondiscrimination On The Basis Of Disability Policy
Nondiscrimination On the Basis Of Disability Procedures
Technology Accessibility Policy
Technology Accessibility Procedures


Ohio Civil Rights Commission

U.S. Department of Justice, ADA Home Page

U. S. Department of Education

U.S. Department of Justice: Civil Rights Division

U. S. Department of Health & Human Services
Section 504 Fact Sheet

Last Updated: 2/6/23