UToledo Online Help Desk
We provide technical support to students, faculty, and staff for Blackboard and other course technologies. Need Help? Contact us!
Contact Information
Phone: 866.UToledo (866.886.5336) or 419.530.8835
Student Email: utdl@utoledo.edu
Faculty Email: utlv@utoledo.edu
Chat: Live Chat
Hours*
Monday - Thursday: 8:30 am - 8:00 pm
Friday: 8:30 am - 5:00 pm
Saturday: 2:00 pm - 8:00 pm
Sunday: 12:00 pm - 10:00 pm
*Hours may vary when classes are not in session: semester breaks, University holidays (see academic calendar), and inclement weather.
Common Questions
Forgot password or locked out of your UTAD account? Follow these instructions to reset or contact the IT Help Desk.
Can’t see your classes in Blackboard? Courses will be available to students in Blackboard on their scheduled start date, as listed in your "detailed class schedule" in myUT.
*The UToledo Online Help Desk will observe the following holiday hours:
- Thursday 11/23/23 – Friday 11/24/23 CLOSED for Thanksgiving Break
- Monday 12/18/23 – Friday 12/22/23 8:15 am – 5:00 pm
- Saturday 12/23/23 – Monday 1/1/24 CLOSED for Winter Break
- Tuesday 1/2/24 – Friday 1/5/24 8:15 am – 5:00 pm
- Regular hours will resume Saturday 1/6/24