Alumni Spotlight - Benjamin Fletcher
Benjamin has used what he learned in his communication major in a variety of ways.
After graduating in 2010, he began working at the Toledo Zoo in their membership and
development department. A few years later, he attended graduate school where his communication
training was vital to his success. After he completed his master’s degree, he went
on to work at both the National Museum of the Great Lakes and the Lucas County Land
Bank in various capacities.
Benjamin currently works as the Finance and Operations Manager for the Tempe Convention and Visitors Bureau. His position offers him lots of ways in which he uses his communication degree. The day-to-day management of both the operations and finances of the Bureau involves making financial presentations and communicating Human Resource compliance measures to various audiences. “There are so many things I do every day, and I’m always utilizing those skills.”
He has seen firsthand how vital communication skills are in today’s marketplace. “You can’t be successful without building relationships, and that is based on the ability to communicate effectively.” He is thankful that his degree helped him think through how to make communication more intentional, which is often lacking in many areas of society. He admits that he did not always realize how much he would use his communication skills post-graduation. “All the things you learned in college that you said, ‘when am I going to use this,’ actually come in handy when you least expect it.”
He says he is forever grateful for his experiences at the University of Toledo and to the staff in the Department of Communication.
