Campus Advocacy, Response, Evaluation and Service Team


The University of Toledo Campus Advocacy, Response, Evaluation and Service (CARES) Team strives to provide an institutional structure to support students of concern and recommend courses of action to encourage the health, safety, success and wellbeing of all students at UToledo.


The UToledo CARES Team assesses reports concerning students who may be experiencing a crisis or other situation that could disrupt their and/or others access to and success in the educational experience at UToledo. The CARES Team works to develop action plans that support students of concern through purposeful early intervention and a multi department response.

instructor helping a student on computer


The CARES Team’s primary purpose is to make sure UToledo students are able to continue to succeed academically and in other aspects of campus life despite any challenges they may currently be facing. This is accomplished through a collaborative approach designed to help students connect with the appropriate resources in order to resolve behavioral, emotional, health, conduct, and other concerns. The CARES Team refers to action guidelines, with each action aligned with the needs of the individual student and severity of the situation.


  • Benchmark with similar-sized institutions to explore topics of concerning behavior on other campuses and how this may impact our campus community.
  • Educate the University community how to identify and report students of concern.
  • Receive, review, and maintain a record of information about concerns regarding students that include behavior that may be potentially harmful and/or disruptive to the University community.
  • Perform an initial assessment and develop a support plan, within existing University policies, to mitigate risk and promote student success and wellbeing.
  • Provide follow-up and assessment of student support plans.
  • Promote and maintain the safety, health, and wellbeing of students through purposeful intervention strategies and campus resources.
  • Identify and share trends and/or patterns of concerning student concerns that may impact the campus community.
  • Make recommendations for action and share information with University faculty, staff and others, as appropriate, to assist with managing potentially disruptive or harmful behavior(s).
  • Discuss and consider Admissions Reviews for university applicants who have disclosed a serious criminal history.
  • Review CARES Team procedures and protocols and assess team effectiveness and compliance with University policies.

students studying


  • Associate Vice President and Dean of Students
  • Director of Student Conduct and Community Standards
  • Chief of Police
  • Director of Title IX
  • Associate Professor of Educational Psychology (Faculty)
  • Associate Vice President of Res Life/ Auxiliary Services
  • Assistant Dean of Students
  • Associate Vice Provost 
  • Associate Dean for Graduate and Student Affairs
  • Assistant Provost for Success and Retention
  • Coordinator for Student Advocacy and Support
  • Associate Director of Residence Life
  • Director of University Counseling Center
  • Director of Center for International Studies and Program
  • Director of Disability Services

When to Report a Concern to the CARES Team?

If you are concerned about the overall safety, mental/emotional health, or wellbeing of a student and would like the University to follow up, please report a concern using the Rocket Care Report. If you have imminent safety concerns about a member of the UToledo community, please contact the University of Toledo Police Department at (419)530-2600 or call 9-1-1.

Last Updated: 9/20/23