TRiO Student Support Services

FAQ for Faculty and Staff

What is TRIO - Student Support Services?

The mission of TRIO SSS is to provide individualized academic resources and advising to eligible students by developing academic plans and goals, enhancing the student’s college experience and creating an institutional climate of support.

TRIO is Educational Opportunity for Low-Income and Disabled Americans. Congress established a series of programs to help low-income Americans enter college, graduate and move on to participate more fully in America's economic and social life. These initial three programs were funded under the Higher Education Act of 1965.

Is TRIO SSS a tutoring program for disadvantaged students?

All students admitted to the program have some level of academic need that is based on transcript data, study skills mastery, college and career goals, understanding of financial aid, test scores, college readiness, ESL, and/or other issues that can impact their ability to succeed.

Each student is given an academic needs assessment upon joining the program. The Advisor will recommend services and offer referrals. Primarily, this initial meeting is to develop a success plan which is then updated annually by the student.

Overall, less than 1/3 of TRIO SSS students receive private tutoring from TRIO Tutor Mentors. Annually, 80% or more of our TRIO Scholars are in Academic Good Standing. Last year, more than 60% of all TRIO Scholars earned a cumulative GPA of 2.5 or more. TRIO Scholars have a slightly higher 6-year graduation rate than students who qualify but do not use TRIO SSS services.

TRIO Student Support Services is a retention  program at UT that serves undergraduate students who have limited income, are the first in their families to graduate college, or have a disability. Students served by the TRIO SSS project at UT receive academic advising and monitoring, peer and professional mentoring, private tutoring when needed, and have access to a technology lab. SSS offers experiences in leadership and personal development for students to prepare them for their futures as a college graduate.

Other services:

  • Cultural and professional experiences in preparation for life after college
  • Employment opportunities
  • Peer mentoring and workshops in basic study skills
  • Workshops and advising on managing credit and avoiding debt
  • Graduation and graduate school counseling
  • Assistance with the completion of the Free Application for Federal Student Aid
  • Short-term loan of Math and Science books
  • Information about career options

Social Medial Contacts


What are the benefits to the student from a referral to SSS?

The goal of Student Support Services at The University of Toledo is to increase the college retention and graduation rates among the participants and facilitate the process of training from one level of higher education to the next.

Compared to the general student population, students participating in the Student Support Services program are retained each semester in greater numbers, have overall higher GPAs, and complete their course of studies more often within 5 years than the general population. See related research from the Pell Institute

How do we know if a student qualifies?

Students can visit our website to see if they qualify at

We know that approximately 67% of undergraduate students at UT qualify for the SSS project. You can refer a student to our office and allow us to point the student in the right direction.

How do I know if a TRIO student is in my class?

Students registered with the TRIO SSS program are identified in Banner. Go to the SGASADD screen and you will see the SSS1 or SSS2 attribute code. If the student is brand new to our services, Banner may not have been updated. Banner is updated twice each semester.

When should I refer a student to the SSS office?

We are looking for degree seeking students enrolled full-time. Students who are the first in their families to attend college and have overall adjustment issues to college life despite the ability to do the work are excellent candidates. The best candidate is the one whose grade is between a C & a D, yet has the potential to achieve a passing grade for the course with some tutoring or other intervention.

How should I make the referral?

Contact the SSS office at Carlson Library room 0300 MS 523, The University of Toledo. If you have any questions, please call (419) 530 3849, email, or suggest that your student visit our office. You can visit our Meet the TRIO SSS Staff directory page to see the list of current staff to make a more personalized referral.

Students can view our brochure here Brochure of Services (pdf)

Annual Report

Last Updated: 6/9/16