Center for Family & Privately-Held Business
Shopmetrics
Rob Bleile
(419) 474-6672
5121 Whiteford Rd
Sylvania, OH 43560
sales@shopmetrics.com
https://shopmetrics.com/
Founded in 2004, Shopmetrics is a company that offers technology platform solutions to mystery shopping and market research providers worldwide. Today Shopmetrics is a global organization with offices in North America and Europe. With over 80 full-time, dedicated developers and product specialists we are committed to providing technology that is the industry benchmark in mystery shopping and market research. Our products such as the Shopmetrics mystery shopping platform, MobiAudit mobile scheduling and data-collection app, and Surveo survey collection and reporting suite are in use in over 80 countries worldwide. Together these tools provide a fully-integrated suite for online and offline data collection, storage, delivery and analysis. Our clients realize significant cost savings and efficiency improvements as they utilize our products to achieve maximum control and insight into their critical daily operations.
Shopmetrics NEXT is the NEXT-generation platform for quality-of-service and experience management. Shopmetrics NEXT delivers the complete ecosystem of tools and services to achieve your ultimate business objective – service excellence through continuous improvement for sustainable growth. Shopmetrics NEXT embodies our evolved Acquire > Analyze > Act > Achieve process philosophy for total excellence.
Shopmetrics NEXT delivers the NEXT generation:
AGENT/SHOPPER PORTAL
ACTION-DRIVEN ANALYTICS
APPEALS, AD-HOC and AUTOMATED ACTION PLANS
SURVEY ENGINE with SURVEY BUILDER v3
ONLINE SURVEY Capabilities
PROJECT MANAGEMENT and SCHEDULING Capabilities
MICROLEARNING with Active Feedback
Industry-leading Personal data protection and GDPR HOLISTIC COMPLIANCE PACKAGE™
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Rob Bleile
(419) 474-6672
5121 Whiteford Rd
Sylvania, OH 43560
sales@shopmetrics.com
https://shopmetrics.com/
Founded in 2004, Shopmetrics is a company that offers technology platform solutions to mystery shopping and market research providers worldwide. Today Shopmetrics is a global organization with offices in North America and Europe. With over 80 full-time, dedicated developers and product specialists we are committed to providing technology that is the industry benchmark in mystery shopping and market research. Our products such as the Shopmetrics mystery shopping platform, MobiAudit mobile scheduling and data-collection app, and Surveo survey collection and reporting suite are in use in over 80 countries worldwide. Together these tools provide a fully-integrated suite for online and offline data collection, storage, delivery and analysis. Our clients realize significant cost savings and efficiency improvements as they utilize our products to achieve maximum control and insight into their critical daily operations.
Shopmetrics NEXT is the NEXT-generation platform for quality-of-service and experience management. Shopmetrics NEXT delivers the complete ecosystem of tools and services to achieve your ultimate business objective – service excellence through continuous improvement for sustainable growth. Shopmetrics NEXT embodies our evolved Acquire > Analyze > Act > Achieve process philosophy for total excellence.
Shopmetrics NEXT delivers the NEXT generation:
AGENT/SHOPPER PORTAL
ACTION-DRIVEN ANALYTICS
APPEALS, AD-HOC and AUTOMATED ACTION PLANS
SURVEY ENGINE with SURVEY BUILDER v3
ONLINE SURVEY Capabilities
PROJECT MANAGEMENT and SCHEDULING Capabilities
MICROLEARNING with Active Feedback
Industry-leading Personal data protection and GDPR HOLISTIC COMPLIANCE PACKAGE™
na/a
n/a
