Instructions
Software Purchase Department Purchase Adobe Personal PurchaseMicrosoft Personal Purchase FAQ
Thank you for your purchase of the Adobe Creative Cloud subscription, Microsoft Project subscription, Microsoft Visio
subscription, or Microsoft 365 Copilot subscription through the University of Toledo. After your purchase has been approved by your
supervisor and index owner the software will be available within 24 hours. If you need assistance installing Adobe or Microsoft products after your purchase,
please submit a helpdesk ticket by going to ithelp.utoledo.edu.
Windows Installation:
- Open the Company Portal on your comptuer by typing Company Portal in the Windows search box.
- Click on the Apps menu. Select the subscription you have purchased select install.
- Open the Application and sign in to your account with your username UTAD@rockets.utoledo.edu (ex. jsmith23@rockets.utoledo.edu)
- You will be redirected to the UT login portal where you will sign in with your normal username and password.
- Click the install button for the applications you wish to install.
MAC instructions:
- Go to the Applications folder and open the Self Service application.
- Enter your UTAD username and password.
- Select the Adobe or Microsoft Application that was purchased and click install.
- Open the Application and sign in to your account with the username of UTAD@rockets.utoledo.edu (ex. jsmith23@rockets.utoledo.edu).
- It will redirect you to our UT login portal where you will sign in with your normal username and password
Microsoft 365 Copilot
Copilot usually starts appearing in supported Microsoft 365 apps after the user signs out and back in. Service entitlement replication completes across Microsoft 365 services. Some users won't see Copilot until it finishes which can take up to 24 hours. Several hours to days, Copilot's Sematic Index continues building knowledge of the user's content. Copilot works, but responses may improve as indexing completes.