Care Management Services
Many difficulties, such as academic pressures, personal struggles, mental and physical concerns, and daily stressors of college life, might arise for students during their time at The University of Toledo. Our care management services are here to provide you with the support you need in accessing community resources that assist in navigating such challenges and that help you stay on the path to graduation. Please note that care management is not counseling or therapy.
Some of the resources and services provided to students are food pantry referrals, clothing referrals, alternative or low-cost housing resources, physical and mental health referrals, financial support on and off-campus, linkage to support groups for loss of a loved one or caregiver support, child care, utility assistance, prescription assistance and more. For crisis situations and or immediate resource needs please refer to the resources below.
What is care management?
Care Management is a service assisting students in exploring ways to afford basic care needs, such as rent, utilities, food, clothing, medical care, transportation, childcare, etc. The Case Manager will educate the student on services and programming in the community that may assist with basic care needs. The Case Manager will empower and support the student to follow up on referrals and resources to secure their basic and well-being needs.
Example of Care Management
Violet is a second year, independent student, whom has been living off campus. Violet recently received an eviction notice, shut off notice for electricity, and her car was repossessed yesterday. Violet scheduled a care management appointment at the University of Toledo Counseling Center. The case manager educated Violet on rental and utility assistance programs in her county. The Case Manager also educated Violet on the process for obtaining a reduced bus pass. Violet followed up on all resources provided by calling agencies and submitting applications for rent, utility assistance, and a bus pass. After a few weeks Violet received notification, she was denied for rental assistance, but was approved for utility assistance and a reduced bus pass. Violet found the care management appointment to be helpful in learning about resources to assist her as she had never lived independently and was unfamiliar with Toledo, Ohio. Violet was able to communicate with her landlord and together they developed a payment plan. Violet remained in her apartment and now travels to classes by utilizing her bus pass.
Crisis Resources
Experiencing a mental health crisis? Wanting to help someone through a mental health crisis? Curious about crisis resources? Click the link above for more information.
Food and Medical Assistance
If you are in need of food or medical insurance assistance click the link above to create an Ohio Benefits account to see if you are eligible for benefits.
Utility Assistance
If you need assistance affording your utility (electric and gas) bills, click the link above for programs you can apply for.
United Way Services
There are a number of different resources available locally. Click the link above to explore various services offered by the United Way including emergency housing, clothing, employment, hygiene supplies, childcare, transportation, among other resources.
Request an Appointment
If you would like to meet with a care manager, use the link above to request your first appointment.
Have a question?
If you are unsure if you have a care management need/referral or would prefer to consult with a care manager before scheduling an appointment, contact us using the link above.