University Counseling Center

Crisis Resources

                           are you in crisis?........if so, take a deep breath and call 9-8-8

  • Increased nervousness, sadness, or mood fluctuations
  • Feeling isolated
  • Easily overwhelmed or irritated
  • Trouble with sleeping or eating
  • Difficulty enjoying activities
  • If not addressed, can lead to crisis or emergency


  • Experiencing severe mental health symptoms such as:
    • Suicidal or homicidal ideation, plan, or intent
    • Mania
    • Hallucinations and delusions
  • Interpersonal violence
  • Recent sexual assault
  • Loss of housing or food insecurity
  • Death/loss of significant person 


    • Call 988
    • Click here for a list of local and national resources/agencies that can help with a crisis.
    • Walk-In during UCC business hours for crisis appointment
    • Make an appointment
  • Active plan to cause harm to self or others
  • Substance overdose
  • Current medical emergency, harm has been caused


    • Call 9-1-1
    • Get to the nearest emergency room


Mental health challenges are a common human experience that can affect anyone, regardless of age, gender, or background. We acknowledge that seeking help is a courageous act that deserves support and compassion. By providing a space for you to openly discuss your experiences and lending a listening ear, we create space for you to feel heard and understood. Sharing vulnerabilities and setbacks helps individuals realize they are not alone in their struggles, and fosters a sense of community and belonging. It is through these conversations that we can provide support, resources, and guidance to those who may be going through a mental health crisis. Just as we seek medical assistance for physical ailments, seeking therapy or counseling for mental health challenges is a natural and necessary step towards healing.

In a crisis, you can either call UCC at 419-530-2426 or walk-in during business hours 8:30am - 12:00pm and 1:00pm - 5:00pm.
After 5:00pm you can call UCC & press 1 to speak to an after hours counselor.

What to expect during this appointment:

    • Front desk will collect your contact information and provide you the necessary intake forms.

    • You will then meet with an emergency counselor who will:
      • Provide care and empathy.
      • Conduct a brief assessment of risk factors, including suicidal ideation, self-harm, or harm to others.
      • Engage in collaborative problem-solving to explore potential options and coping strategies.
      • Identify available resources within the counseling center, such as individual therapy, group therapy, or referral to specialized services if needed within the community or across campus.
      • Schedule a follow-up appointment, if appropriate, to continue addressing your concerns and ensuring ongoing support. 
      • Provide you with contact information for emergency services and crisis helplines. 

Two people riding bicycles next to each other.

Click here for a list of local and national resources/agencies that can help with a crisis.


Remember that taking care of yourself after a mental health crisis is an ongoing process. Everyone's journey is unique, and it's essential to find the strategies and support that work best for you. Taking care of oneself after a mental health crisis is crucial for recovery and overall well-being. Here are some steps and strategies to consider:
  • Seek Professional Help: Make an appointment with the Counseling Center or another mental health provider to discuss your experience during the crisis and develop a tailored treatment plan.
  • Build a Support System: Surround yourself with supportive and understanding friends, family members, or support groups. Talking to others about your feelings and experiences can be beneficial.
  • Prioritize Self-Care: Focus on meeting your basic needs, such as getting enough sleep, maintaining a balanced diet, staying hydrated, and engaging in regular physical activity.
  • Avoid Isolation: Stay socially connected with others, even if it feels difficult at times. Loneliness can worsen mental health symptoms.
  • Practice Mindfulness: Mindfulness exercises can help reduce stress, promote relaxation, and improve self-awareness.
  • Set Realistic Goals: Start with small, achievable goals and celebrate your progress. This can help build a sense of accomplishment and boost self-esteem.
  • Monitor and Manage Triggers: Identify triggers that may exacerbate your mental health condition and develop coping strategies to manage them effectively. This could include journaling, art therapy, deep breathing exercises, or talking to someone you trust.
  • Engage in Activities You Enjoy: Participate in hobbies and activities that bring joy and fulfillment to your life. Engaging in positive experiences can improve mood and reduce stress.
  • Limit Substance Use: Avoid or limit the use of alcohol and other substances, as they can interfere with your recovery process and worsen mental health symptoms.
  • Attend Follow-Up Appointments: Regularly attend follow-up appointments with your mental health professional to assess your progress and make any necessary adjustments to your treatment plan.
  • Educate Yourself: Learn about your mental health condition and treatment options. Knowledge can empower you to make informed decisions about your well-being.
  • Be Patient with Yourself: Recovery takes time, and setbacks are normal. Be gentle with yourself and avoid self-criticism.
  • Know When to Seek Help: If you experience any worsening symptoms or feel overwhelmed, reach out to your mental health provider immediately or seek emergency assistance if necessary.
To learn more about how to help someone in crisis visit our S.T.A.R. suicide prevention website.


Last Updated: 8/25/23