Get Started with UT Online
For students who have a documented disability and may require accommodations in their online courses, is it important that they contact the instructor as soon as possible to discuss the necessary accommodations. For further accessibility support, or to determine eligibility for accommodations, students should contact the Office of Student Disability Services at 419-530-4981 (voice), 419-530-2612 (TTY) or at firstname.lastname@example.org.
Students are responsible to have access to a properly functioning computer throughout the semester. The computer must be able to run the software listed in the software section below or capable of connecting to UT's Virtual Computer Lab. If using a computer at a public library, students should check with the library to insure they will have access and for the length of time required.
UT's Virtual Computer Lab (VLab) is accessible from your computer and may have all the software you need, read more about VLab; most on-campus computer labs are also capable of accommodating online courses but students should check specific lab information with the IT Helpdesk (419-530-2400). Some courses still require specific software that students may have to purchase.
Students are responsible to have Internet service. High speed Internet access is recommended as dial-up may be slow and limited in downloading information and completing online tests. Some courses may contain streaming audio and/or video content.
Students must have an Internet Service Provider. Students are responsible for purchasing, installing and maintaining all computer hardware and software needed for their participation in online courses. Some courses have specific software and/or media requirements. Please contact UT Online, the instructor, or department, if you have any questions.
Student computers need to be capable of running the latest versions of plug-ins, recent software and have the necessary tools to be kept free of viruses and spyware. Please review Blackboard Supported Browsers.
Logging in to Blackboard
- Go to https://blackboard.utdl.edu
- Enter your Blackboard ID and password where indicated, and click log in.
- Complete “A Guide to UT On-Line Learning,” found on your Blackboard (Bb) home page and if needed review our Blackboard video tutorials
- Once the semester begins, click on a course.
We think you will find it helpful to complete steps 1-3, before the semester begins.
Note: Prior to the start of the semester you will only have access to review the Blackboard (Bb) orientation course, “A Guide to UT On-Line Learning.” Your course(s) will appear in Blackboard on their scheduled start date(s).
A few instructors require students to come to campus to meet in-person or for testing; this will be detailed in your syllabus. The courses that we know require on-site testing, or face-to-face meetings, are indicated with a "V" on the schedule page. Also, if your course instructor permits off-site proctored testing, indicated with a "P," please review the following policy requirements. Be sure to review your syllabus carefully for these requirements or contact your instructor if you have questions.
Students should always read the course syllabus carefully, or contact the instructor, for specific software requirements.
What is Blackboard?
Blackboard is an online course management system used by UT Online and it functions as your virtual classroom. Short tutorials are available here.
What if I forgot my username or password?
Visit the Account Maintenance page to reset your password.
- Did you forget your answers to the “password hint” questions? The IT Service Request Line will help you. Call them to reset your password, 419.530.2400.
Can I get Bb on my phone?
Yes, many smart devices will be able to access Bb. Specifically, you can access your Blackboard course through the Blackboard Mobile Application from iPod, iPad, or Blackberry device. For more information on mobile access, please contact UT Online, 419.530.8835 (866.886.5336 toll free) or write email@example.com.
Why do my courses appear on the myUT Courses page, but not in Blackboard?
All of your courses appear in myUT Courses, including the online ones. But beginning on the official start date, the online courses will appear in Blackboard (Bb), as well. Remember that Blackboard (Bb) is where you will complete your online course work.
Student services and technical support - common problems
Can't log in to Bb?
- You must be registered for a course for the current term or have been approved to take an online placement test for the current term.
- When did you register? There is a delay of 1-2 working days between registration and log in access to your course on Bb.
Having difficulty when trying to access Blackboard from myUT?
Go directly to the Blackboard (Bb9) All Terms Login page at https://blackboard.utdl.edu
Incorrect username or password error?
Change your password at https://myutaccount.utoledo.edu/
Tuition and/or fee questions?
Student Services for information regarding tuition and fees. Call Rocket Solution Central at 419.530.8700, for information.
- Help Desk for Technical Support/Help Desk Information.
- Technology Requirements, Adding, Dropping and Withdrawing from classes, the Academic Dishonesty Policy, the Responsible Use of Technology and where to order textbooks and course materials. Buy your textbooks early!
- Remember to check this site frequently for UT Online news and updates.
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