John B. and Lillian E. Neff College of Business and Innovation

Dr. Zhang is currently serving as an Associate Professor in Operations Management at the John B. and Lillian E. Neff College of Business and Innovation in the University of Toledo. He holds a Ph.D. degree in Operations Management from McGill University in Canada and a Master's degree in Management Science and Engineering. Prior to joining the University of Toledo, he was a Post-Doctoral Fellow in the University of British Columbia in Canada.

Dr. Zhang’s research interests include service and healthcare operations management, supply chain design, facility location, logistics and transportation, optimization and simulation. His research works have appeared at Operations Research, IIE Transactions, European Journal of Operational Research, International Journal of Production Economics, OR Spectrum, Health Care Management Science, etc. He is a member of INFORMS, POMS, and APICS.

McGill University, Desautels Faculty of Management, Montreal, Canada, 2009
Doctor of Philosophy, Operations Management

Tsinghua University, School of Economics and Management, Beijing, China, 2003
Master of Science, Management Science and Engineering

Tsinghua University, School of Economics and Management, Beijing, China, 2001
Bachelor of Science, Management Information Systems

• Service and Healthcare Operations
• Supply Chain Design
• Capacity Planning
• Logistics and Transportation
• Operations Research Applications

• BUAD 2060: Business Statistics
• BUAD 2070: Business Analytics
• BUAD 3020: Principals of Manufacturing and Service Systems
• OSCM 3610: Production Planning and Scheduling
• OSCM 4420: Service Operations Management
• OSCM 5510: Business Statistics with Computer Applications
• OSCM 5520: Analysis of Manufacturing & Service Systems
• OSCM 6350: Prescriptive Analytics
• OSCM 6690/8690: Supply Chain Resources Management
• MFGM 8630: Management Science
• MFGM 8510: Supply Chain and Technology Management Analytics

• Brooks Insurance Research Fellowship, COBI, the University of Toledo, 2016-2018
• Simonetti Graduate Teaching Award, COBI, the University of Toledo, 2015
• URAF Award (Summer Research Award), the University of Toledo, 2013
• Summer Research Grant, COBI, the University of Toledo, 2011, 2012
• Junior Faculty Research Award, COBI, the University of Toledo, 2012

JOURNAL PUBLICATIONS

• Agarwal, V., Zhang, Y., and Sundararaghavan, P.S. (2022). Multi-criteria surgery scheduling optimization using modeling, heuristics, and simulation. Healthcare Analytics, Forthcoming.
• Xu, Y., Zhang, Y., Fu, C., Deng, X., and Yang, H. (2022). Optimizing the spatial location of street lights: A case study of Belle Isle, Michigan. International Journal of Geo-Information, 11, 115.
• Agarwal, V., Elsaleiby, A., Zhang, Y., Sundararaghavan, P.S., and Casabianca, A. (2021). Minimax c^th Percentile of Makespan in Surgical Scheduling. Health Systems, 10(2), 118-130.
• Kucukyazici, B., Zhang, Y., Ardestani-Jaafari, A., and Song, L. (2020). Incorporating Patient Choice in the Design and Operation of Cancer Screening Facility Networks. European Journal of Operational Research, 287(2), 616-632.
• Zhang, Y., Atkins, D. (2019). Medical Facility Network Design: User-Choice and System-Optimal Models. European Journal of Operational Research, 273(1), 305-319.
• Hong, P., Kang, M., and Zhang, Y. (2018). Dynamic benchmarking issues in emerging markets: building relevant theories and examining evolving practices. Benchmarking: An International Journal, 25(5), 1274-1278.
• Zhang, Y., Liang, L., Liu, E., Chen, C., and Atkins, D. (2016). Patient Choice Analysis and Demand Prediction for a Health Care Diagnostics Company. European Journal of Operational Research, 251(1), 198-205.
• Zhang, Y. (2016). The Association between Dialysis Facility Quality and Facility Characteristics, Neighborhood Demographics, and Region. American Journal of Medical Quality, 31(4), 358-363.
• Zhang, Y. (2015). Designing a Retail Store Network with Strategic Pricing in a Competitive Environment. International Journal of Production Economics, 159, 265–273.
• Zhang, Y., Puterman, M.L. (2013). Developing an adaptive policy for long-term care capacity planning. Health Care Management Science, 16, 271–279.
• Puterman, M.L, Zhang, Y., Aydede, S., Palmer, B., MacLoed, S., Bavafa H., and MacKenzie J. (2013). “If You're Not Keeping Score, You're Just Practising”: A Lean Healthcare Program Evaluation Framework. Healthcare Quarterly, 16(2), 23-30.
• Zhang, Y., Puterman, M.L., Nelson, M., and Atkins, D. (2012). A Simulation Optimization Approach to Long-Term Care Capacity Planning. Operations Research, 60(2), 249-261. 
• Zhang, Y., Berman, O., and Verter, V. (2012). The Impact of Client Choice on Preventive Healthcare Facility Network Design. OR Spectrum, 34, 349–370.
• Zhang, Y., Puterman, M.L., and Atkins, D. (2012). Residential Long-Term Care Capacity Planning: the Shortcomings of Ratio-Based Forecasts. Healthcare Policy, 7(4), 68-81. 
• Zhang, Y., Berman, O., Marcotte, P., and Verter, V. (2010). A Bilevel Model for Preventive Healthcare Network Design with Congestion. IIE Transactions, 42(12), 865-880.
• Zhang, Y., Berman, O., and Verter, V. (2009). Incorporating Congestion in Preventive Healthcare Facility Network Design. European Journal of Operational Research, 198, 922-935.
• Lan, B., Zhang, Y. (2004). A Probabilistic Tabu Search Approach for Solving the Pickup and Delivery Problem with Time Windows. Chinese Journal of Management Science (in Chinese), 12, 66-72.
• Lan, B., Zhang, Y. (2003). A New Framework for End-User Logistics Distribution. Management World (in Chinese), 117, 147-148. 

BOOK CHAPTERS

• Verter, V., Zhang, Y. (2015). Location Models for Preventive Care. H.A. Eiselt and V. Marianov (Eds.), Applications of Location Analysis, Springer, Cham.
• Schafer, S.E., Callaway, S.K., Zhang, Y. (2015). One-Way Car Sharing: A New Paradigm. The Best Thinking in Business Analytics, Pearson/FT Press.
• Zhang, Y., Puterman, M.L. (2013). Analytical Long-Term Care Capacity Planning. Gregory S. Zaric (Eds.), Operations Research and Health Care Policy (39-70), Springer. 

CONFERENCE PROCEEDINGS

• Molavi, N., Alvarado-Vargas, M.J., and Zhang, Y. (2020). Current Status of Commercial Drone Operations and Predictions for Future. 2020 DSI Annual Meeting Proceedings.
• Sundararaghavan, P.S., Agarwal, V., Zhang, Y. (2014). Minimax c^th Percentile of Makespan in Parallel Machine Scheduling Problem. 2014 DSI Annual Meeting Proceedings.
• Schafer, S., Callaway, S., Zhang, Y. (2014). One-Way Car Sharing: Antecedents, Inventory Management and Vehicle Utilization Concepts of a New Paradigm. 2014 DSI Annual Meeting Proceedings.
• Zhang, Y., Liang, L., Atkins, D., and Chen, C. (2011). Patient Choice Analysis for Medical Diagnostic Laboratory Services. 2011 MSOM Annual Meeting Proceedings.