Newsletter March 2024
Medical Mutual Nurse Line- Immediate Consultation with a Nurse is Just a Phone Call
Away
Medical coverage with Medical Mutual provides access to highly trained and experienced
nurses. Call toll-free anytime, day or night, whenever you have a health concern to
help you understand your situation and determine next steps.
Nurses are available to:
- Advise you personally, no matter the size of the concern.
- Provide easy-to-understand explanations about medical tests and results.
- Help you make informed medical decisions at no cost to you.
- Talk through self-care for treating minor conditions at home.
- Help determine if you need to visit your doctor, an urgent care clinic or the emergency room.
- Use nationally accredited guidelines to assess symptoms.
- Stay on the line until everything is under control.
Nurse Line is available 24/7 to help you address a wide range of health concerns. There is no added charge, and you will always speak directly with a nurse without being triaged or put on hold.
Call 1-888-912-0636 (TTY: 711); consider adding it to your contact list for ease of use.
Preventive Services-Medical Mutual
The UToledo medical plans, administered by Medical Mutual, cover a set of preventive services at no cost, when delivered by an in-network doctor or provider. A comprehensive list of services can be found on the preventive health services page via healthcare.gov and allows users to select services for adults and/or children.
Employees are encouraged to contact Medical Mutual Customer Care 888-636-3622 and speak with a representative to confirm covered services.
Retirement 1:1 Consultations Available
The voluntary retirement plan vendors offer one on one appointments to review your portfolio of funds. Visit the Retirement Systems page for more information on this and other retirement plan options.
Retirement Spam Emails
Please be aware that there have been several external phishing emails that encourage employees to sign up for a state retirement planning session. The Retirement Systems page is updated regularly with information regarding legitimate retirement planning sessions available.
New Monthly Webinars from the Employee Assistance Program
Our Employee Assistance Program, provided by IMPACT Solutions, provides monthly webinars on all areas of mental health and total well-being. To register for upcoming webinars, or view recorded webinars, visit https://allonehealth.com/webinars/. Eating Right for Life and anaging/Preventing Burnout are a couple of the upcoming webinar opportunities.