University Counseling Center

You are living in an era of trauma. 2020 has been a year known for a pandemic, social unrest, economic catastrophe, and an uncertain future.  Schools have been closed, sports, concerts, events, and even graduations have been canceled.  Life as we know it has changed drastically.  Some have called it “The Great American Trauma” and scientists have warned that the situation “could inflict emotional trauma and PTSD on an unprecedented scale.” As we continue to navigate our "new normal" it is important to recognize how COVID-19 continues to impact our community.

Trauma is a psychological, emotional, and/or physiological response to an event or series of events that are deeply distressing or disturbing.  Situations that can lead to trauma include (but are not limited to) physical violence, sexual assault, severe accidents, war, natural disasters, death of a loved one, and witnessing violence.  It’s important to note that trauma isn’t a particular event, but rather how an individual experiences or reacts to that event.  Multiple people can go through the exact same event and yet experience it or react to it very differently from one another.

Trauma informed care seeks to avoid that retraumatization through the following six core principles.

Safety: We ensure the physical, emotional, and psychological safety of all within the treatment environment

Trustworthiness and Transparency: Our decisions are made with transparency with the goal of building and maintaining trust among staff, clients, and the family members of those receiving services

Peer Support and Mutual Self-Help: Individuals with shared experiences are integrated into our and viewed as essential for building trust, establishing safety, and creating empowerment for clients.

Collaboration and Mutuality: There is true partnering and a leveling of power between staff and clients, and among organizational staff from direct care staff to administrators.

Empowerment, Voice, and Choice: Throughout our organization and among the clients served, individuals’ strengths are recognized, built on, and validated.  New skills are developed as necessary.  We aim to strengthen the choice offered to staff, clients, and clients’ families. We recognize that every person’s experience is unique and requires an individualized approach.  This includes a belief in resilience and the ability of individuals, organizations, and communities to heal and promote recovery from trauma.  Therefore, we build on what strengths and attributes clients, staff, and communities have rather than responding to perceived deficits.

Cultural, Historical, and Gender Issues: We actively move past cultural stereotypes and biases (based on race, age, ethnicity, sexual orientation, geography, etc.), offer gender responsive services, leverage the healing power and value of traditional cultural connections, and both recognize and address historical trauma

 

Check this out! Faculty & Staff Brochure - familiarize yourself with UCC process and get comfortable having mental health conversations! - Additionally, UToledo has great resources for our students - see below for some of our campus supports.
Presenting Problem	Resource Contact Information		Services Offered/Provided
Accessibility/Disability	The Office of Accessibility and Disability Resources	419.530.4981	Classroom accommodation, testing, assist with applying for an ESA.
Accessibility/Disability	Colleges2Careers - Tinola Mayfield-Guerrero	419.530.4980	Career counseling, advocacy, financial assistance (glasses, hearing aids, etc.)
Reproductive Justice & Health	Eberly Center for Women	419.530.8570	Pregnancy test, condoms, morning after pill, STI Testing, menstruation products
Academic Concerns	Success Center	419.530.1250	Assist with developing study skills and note taking. Resource for adjusting to college life and linkage to other workshops and supports.
Financial Concerns	Rocket Solution Central	419.530.8700	Financial Aid assistance, answer/ understand billing questions and important paperwork needed for the semester.
Food Insecurity (immediate)	Rocket Fuel Food Pantry	419.530.5923	Nonperishable and perishable options, general hygiene products
Legal Concerns	Student Legal Services	419.530.7230	Can provide legal services to students
Health/COVID Concerns	University Health Clinic	419.530.3451	Physician on site, COVID Testing and Vaccines
Multitude of Concerns (housing, utilities, academics, finances)	University Counseling Center Care Management	419.530.2426	Linkage to appropriate referrals in the community and on campus.
Sexual Violence, Dating/Domestic Violence, or Stalking	Empowering Hope Services	419.530.3431	Support, resource, and referral through campus and community systems (reporting, legal, protection orders, Title IX)
Mental Health Wellness Concerns	University Counseling Center	419.530.2426	Individual and Group therapy, workshops, 24/7 crisis support
Assessment (educational)	Psychology Clinic	419.530.2721	ADHD
International Student Concerns	Center for International Studies and Programs	419.530.4229	Visa education/outreach, support for International Students
Campus Referral	Office of Student Advocacy and Support	419.530.2471	Academic accommodations, COVID assistance
Future Career Planning	Career and Student Services	419.530.4341	Assist with resume development, graduate school, and interview processes
Conflict with Roommates	Residence Life	419.530.2941	Explain & walk-through process appropriate