Counseling Center

Faculty and Staff Resources, Triage Information, & Support

Welcome - We're glad you're here.

UCC aims to provide faculty and staff with the tools they need to feel empowered in discussing mental health and serving as a resource to students during a time of mental health response.

This page will provide tools and information you may need when encountering a student struggling with their mental health. Here you will find various information including but not limited to; trauma-informed care, suicide prevention (S.T.A.R), "how to's" for mental health conversations, and much more.

If you have any questions or concerns, please feel free to contact us at the Counseling Center at (419) 530-2426 (To access after-hours emergency services, dial the above number and press 1.)

starting the conversation: College and your mental health

JED Logo

JED Campus 

UToledo is a JED Campus. With the help from JED, the UCC will roll out a comprehensive suicide prevention program, S.T.A.R. Keep up to date on our efforts on campus towards suicide prevention and mental health awareness! 

S.T.A.R - Suicide Prevention Program

UCC developed S.T.A.R as a tool to help our community engage in mental health prevention. We aim to serve the "Helpee" and the "Helper" through this 90-minute interactive program. Request a S.T.A.R training to ensure that you are equipped in a mental health crisis.

 
 
How Is The Pandemic Affecting College Students?  

Trauma Informed Care (TIC)

What Is Depression? 

 

What Is Anxiety?  

 

 

You are living in an era of trauma. 2020 has been a year known for a pandemic, social unrest, economic catastrophe, and an uncertain future.  Schools have been closed, sports, concerts, events, and even graduations have been canceled.  Life as we know it has changed drastically.  Some have called it “The Great American Trauma” and scientists have warned that the situation “could inflict emotional trauma and PTSD on an unprecedented scale.” As we continue to navigate our "new normal" it is important to recognize how COVID-19 continues to impact our community.

Trauma is a psychological, emotional, and/or physiological response to an event or series of events that are deeply distressing or disturbing.  Situations that can lead to trauma include (but are not limited to) physical violence, sexual assault, severe accidents, war, natural disasters, death of a loved one, and witnessing violence.  It’s important to note that trauma isn’t a particular event, but rather how an individual experiences or reacts to that event.  Multiple people can go through the exact same event and yet experience it or react to it very differently from one another.

Trauma informed care seeks to avoid that retraumatization through the following six core principles.

Trauma Informed Care

Safety: We ensure the physical, emotional, and psychological safety of all within the treatment environment

Trustworthiness and Transparency: Our decisions are made with transparency with the goal of building and maintaining trust among staff, clients, and the family members of those receiving services

Peer Support and Mutual Self-Help: Individuals with shared experiences are integrated into our and viewed as essential for building trust, establishing safety, and creating empowerment for clients.

Collaboration and Mutuality: There is true partnering and a leveling of power between staff and clients, and among organizational staff from direct care staff to administrators.

Empowerment, Voice, and Choice: Throughout our organization and among the clients served, individuals’ strengths are recognized, built on, and validated.  New skills are developed as necessary.  We aim to strengthen the choice offered to staff, clients, and clients’ families. We recognize that every person’s experience is unique and requires an individualized approach.  This includes a belief in resilience and the ability of individuals, organizations, and communities to heal and promote recovery from trauma.  Therefore, we build on what strengths and attributes clients, staff, and communities have rather than responding to perceived deficits.

Cultural, Historical, and Gender Issues: We actively move past cultural stereotypes and biases (based on race, age, ethnicity, sexual orientation, geography, etc.), offer gender responsive services, leverage the healing power and value of traditional cultural connections, and both recognize and address historical trauma

 

 

Check this out! Faculty & Staff Brochure familiarize yourself with UCC process and get comfortable having mental health conversations! - Additionally, UToledo has great resources for our students - see below for some of our campus supports.

Presenting Problem 

Resource Contact Information 

Services Offered/Provided 

Accessibility/Disability 

The Office of Accessibility and Disability Resources  

419.530.4981   

Classroom accommodation, testing, assist with applying for an ESA. 

Accessibility/Disability 

Colleges2Careers - Tinola Mayfield-Guerrero  

419.530.4980 

Career counseling, advocacy, financial assistance (glasses, hearing aids, etc.) 

Reproductive Justice & Health 

Eberly Center for Women 

419.530.8570 

Pregnancy test, condoms, morning after pill, STI Testing, menstruation products  

Academic Concerns 

Success Center 

419.530.1250 

Assist with developing study skills and note taking. Resource for adjusting to college life and linkage to other workshops and supports. 

Financial Concerns 

Rocket Solution Central 

419.530.8700 

Financial Aid assistance, answer/ understand billing questions and important paperwork needed for the semester. 

Food Insecurity (immediate)  

Rocket Fuel Food Pantry 

419.530.5923 

Nonperishable and perishable options, general hygiene products  

Legal Concerns  

Student Legal Services 

419.530.7230 

Can provide legal services to students 

Health/COVID Concerns 

University Health Clinic 

419.530.3451 

Physician on site, COVID Testing and Vaccines 

Multitude of Concerns (housing, utilities, academics, finances) 

University Counseling Center Case Management 

419.530.2426 

Linkage to appropriate referrals in the community and on campus. 

Sexual Violence, Dating/Domestic Violence, or Stalking 

Empowering Hope Services  

419.530.3431 

Support, resource, and referral through campus and community systems (reporting, legal, protection orders, Title IX) 

Mental Health Wellness Concerns  

University Counseling Center  

419.530.2426 

Individual and Group therapy, workshops, 24/7 crisis support 

Assessment (educational)  

Psychology Clinic  

419.530.2721 

ADHD  

International Student Concerns  

Center for International Studies and Programs  

419.530.4229 

Visa education/outreach, support for International Students  

Campus Referral  

Office of Student Advocacy and Support 

419.530.2471 

Academic accommodations, COVID assistance  

Future Career Planning 

Career and Student Services 

419.530.4341 

Assist with resume development, graduate school, and interview processes  

Conflict with Roommates 

Residence Life 

419.530.2941 

Explain & walk-through process appropriate

Last Updated: 7/29/22