TRIO Student Support Services

TRIO Student Support Services - Meet the Staff

 Toycee Hague-Palmer, Ed.D.

 Carlson Library 0300
 Mail Stop 523
 Phone: 419.530.3848

 Dr. Toycee has a Doctorate of Education in Leadership Studies from Bowling Green State University, Master's of Education in Educational Theory and Social Foundations/Urban Education from the University of Toledo, and Bachelor of Science in Human Ecology/Textiles & Clothing from The Ohio State University.  She possesses over 25 years of experience working with diverse student populations (pre-college, undergraduates, and adult learners) in higher education at private minority and public majority institutions, both large and small.

Throughout her career, Dr. Toycee has provided vision, leadership, operational and supervisory oversight, and administered a cadre of programmatic activities and student support services to support and increase student success, college engagement, retention efforts, and university outreach.  Additionally, she has provided leadership and oversight of university accreditation, assessment, institutional research, and institutional effectiveness.

Dr. Toycee is a first-generation and TRIO alumnus of the University of Toledo Upward Bound Program.  She has over 12 years of experience working with TRIO Programs (Upward Bound, Student Support Services, and Educational Opportunity Centers).   She is a 1999 graduate of the Mid-America Association of Educational Opportunity Program Personnel (MAEOPP) Emerging Leaders Institute.  She has received honors from Phi Kappa Phi Honorary Society, Big Brothers Big Sisters, University of Toledo TRIO Programs and Minority Mentorship Program,  and The Ohio State University College of Human Ecology, to name a few.   Dr. Toycee is actively involved in community initiatives and an active member of Alpha Kappa Alpha Sorority, Inc.

Dr. Toycee's research interest includes retention and matriculation, college preparation and transition, student engagement, and educational access in academia of first-generation historically underrepresented students, in particular African American male students. 

Doctor of Education: Leadership Studies - Bowling Green State University
Master of Education: Educational Theory & Social Foundations - University of Toledo

Bachelor of Science:  Human Ecology/Textiles & Clothing - The Ohio State University

Picture of Kenneth BrownKenneth J. Brown, M.Ed.

Carlson Library 0300
Mail Stop 523
Phone: 419.530.3850

Kenny Brown is the Advisor of Student Support Services and is passionate about working with first-generation students. Kenny, a first-generation graduate, earned his Bachelor's degree in Communication, from the University of Toledo. Kenny notable previous professionals areas are in Residence Life, Student Conduct and TRIO like programs at the University of Toledo, Mercy College of Ohio, and Notre Dame College. Kenny is an active member of Alpha Phi Alpha Fraternity, Incorporated. Kenny believes that it takes a village to raise a child. He strives to be a part of students’ lifelong “village” that provide them the support needed to have holistic personal growth experiences that will result in graduation and post-graduate success. Kenny is a diehard Cleveland sports fan, loves spending time with loved ones, and learning new things from anyone that he meets. 

Bachelor of Arts: Communication, University of Toledo
Master in Education:  Educational Theory and Social Foundations, University of Toledo 

John FedorJohn Fedor, M.Ed.
Retention Specialist

Carlson Library 0300
Mail Stop 523
Phone: 419.530.3617

John Fedor is the Retention Specialist for the University of Toledo’s TRIO Student Support Services Program. He counsels students on academic and personal matters, provides tutoring, conducts academic skills workshops, and teaches Career, College Study Strategies, and Critical Thinking courses. Prior to coming to UT, Mr. Fedor was a motivational speaker for International Telephone and Telegraph. In that position, he annually spoke to over 10,000 high school juniors and seniors about post-secondary educational options, job search skills, and career selection. John received his bachelor’s degree in history from Truman State University and his master's degree in educational technology from the University of Toledo. He is a certified high school social studies teacher and enjoys motorcycling and competing in triathlons. John joined the UToledo staff in February 2002.

Bachelor of Science: History, Truman State University
Master in Education: Educational Technology, University of Toledo

Student Support Services reports to the Director of Academic Support under the direction of the Associate Vice Provost for Student Success.


Last Updated: 6/21/22