TRiO Student Support Services

FAQ for Faculty and Staff

What is TRIO - Student Support Services?

TRIO Student Support Services (SSS) is a retention  program at UT that will serve  undergraduate students who have limited income, are the first in their families to graduate college, or have a disability. Students served by the TRIO SSS project at UT receive academic advising and monitoring, private tutoring when needed, and have access to a technology lab.

SSS offers cultural experiences, promotes leadership development and provides employment opportunities for students. SSS staff help students master subject matter through peer mentoring, study skills instruction and/or tutoring. TRIO SSS’s comprehensive services include workshops, advising, and mentoring on many topics including: financial aid, money management, graduate school preparation, and professional development.

Students served by the SSS project at UT receive:

  • Academic advising and monitoring
  • Private tutoring
  • Access to a technology lab.
  • Cultural and professional experiences in preparation for life after college
  • Leadership development
  • Employment opportunities
  • Peer mentoring and workshops in basic study skills
  • Workshops and advising on managing credit and avoiding debt
  • Graduation and graduate school counseling
  • Assistance with the completion of the Free Application for Federal Student Aid
  • Short-term loan of Math and Science books
  • Information about career options
Social Medial Contacts

Additionally, Pell eligible first and second year students can qualify for a one-time Grant Aid to help reduce their college costs.

The goal of Student Support Services at The University of Toledo is to increase the college retention and graduation rates among the participants and facilitate the process of training from one level of higher education to the next.

What are the benefits to the student from a referral to SSS?

Compared to the general student population, students participating in the Student Support Services program are retained each semester in greater numbers, have overall higher GPAs, and complete their course of studies more often within 5 years than the general population. See related research

How do we know if a student qualifies?

Students can visit our website to see if they qualify at

We know that approximately 65% of undergraduate students at UT qualify for the SSS project. You can refer a student to our office and allow us to point the student in the right direction.

How do I know if a TRIO student is in my class?

Students registered with the TRIO SSS program are identified in Banner. Go to the SGASADD screen and you will see the SSS1 or SSS2 attribute code.  If the student is brand new to our services, Banner may not have been updated.  Banner is updated twice each semester.

When should I refer a student to the SSS office?

We are looking for degree seeking students enrolled full-time. Students who are the first in their families to attend college and have overall adjustment issues to college life despite the ability to do the work are excellent candidates. The best candidate is the one whose grade is between a C & a D, yet has the potential to achieve a passing grade for the course with some tutoring or other intervention.

How should I make the referral?

Contact the SSS office at Carlson Library room 0300 MS 523, The University of Toledo. If you have any questions, please call (419) 530 3849 or email or suggest that your student visit our office.

Students can view our brochure here Brochure of Services (pdf)

What is TRIO?

TRIO is Educational Opportunity for Low-Income and Disabled Americans. Congress established a series of programs to help low-income Americans enter college, graduate and move on to participate more fully in America's economic and social life. These initial three programs were funded under the Higher Education Act of 1965.

Annual Report

Last Updated: 6/26/15