College of Arts and Letters

Instructional and Research Computing


Our Responsibilities 

  • Research and High Performance Computing (Cluster, UNIX/Linux)
  • Support for Discipline Specific Instructional Technology (including computer labs)
  • Discipline Specific Software Installation and Support
  • Instructional Computer Lab Design and Support
  • Active Learning Classrooms
  • Technology Fee Purchases and Oversight
  • Mediated Classroom Design and Support
  • Student, faculty and staff support for personally-owned devices
  • Arts And Letters Computer Labs

Our Staff

  • Rob Bruno, Director 
  • Tom Osswald, College Computing Administrator  419.530.4983
  • Jason Bolbach, High Performance Computing Specialist  419.530.4977
  • Chris Mauter, Sr. College Computing Administrator  419.530.5691

Main Office 419.530.4991
University Hall 2230

Walk-ins are always welcome. Otherwise for service and support, visit

There are a variety of departments and individuals that provide support for technology on the Main Campus and the Health Sciences Campus. It is always best to visit the IT Help Desk @ to enter a work order requests. Your request will be directed to the appropriate personnel. The three most common groups a work order is directed to are listed below.

  1. CAL Instructional and Research Computing (This page)
  2. The Department of Information Technology (Faculty/Staff Desktop Support)
  3. Academic Support  (General Purpose Classrooms)

The Department of Information Technology
Faculty/Staff Desktop Support

IT Desktop Support Staff

  • Jim Weller: College of Arts and Letters
  • Office 419. 530.5327
  • Brad Volk: Arts and Letters (Field House faculty and staff) School of Visual and Performing Arts Office 419.530.4205


  • Faculty and Staff Desktop Support
  • Installations
  • Assistance with Business Applications, i.e. Banner, Myut, Etc.
  • Assistance with UTAD, email, portal, other accounts
  • Quotes for Faculty/Staff Equipment
  • Security, Encryption, Virus Protection, File Sharing
  • General Computing Questions

Academic Support
General Purpose Classrooms

Michael E. Haar, Director, x2656

Classroom Services provides support for all general-purpose classrooms on the Main and Health Science campuses.


  • Support and Training For General Purpose Classrooms
  • Support For Lecture Capture & Video Conferencing
  • Skype
  • Turning Point 
  • Echo360
For service and support, visit

 For service and support call 419.530.2656 

* If you are still uncertain about who to call, it is always best to visit the IT Help Desk @ to enter a work order requests. Your request will be directed to the appropriate personnel. 

 Other Useful Information and Links

Student Printing 

Student print quotas are 200 pages per semester. Your quota status is controlled by PaperCut. Quota balances will appear on screen upon login.

Increase your print quota by 1,000. Print quota are limited to the current semester and are non-refundable.

Personal Purchases for Students, Faculty and Staff

Rocket Mail Smartphone Instructions (PDF)

Email And Phone Instructions

Eduroam Instructions

Computer Recommendations 





Last Updated: 12/21/23