University of Toledo

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Rocket health for employees

Rocket Health covers many of your healthcare needs. We accept many kinds of insurance, not just UToledo's.

    • Visit our campus health centers or use our telemedicine services when you can't get away from work to see your primary care physician or you have a mid-day health emergency.
    • Get your prescriptions filled at campus pharmacies.
    • Have lab work done.
    • Get your flu shots, COVID boosters and vaccines.
    • Participate in wellness programs.

 

What are you looking for today?

healthcare

Visit a campus health center or use our telemedicine services for medical care, lab work or immunizations and shots.

Visit a Campus Health Center for...

  • Acute illness care (colds, flu, etc.)
  • Allergy injections (only at University Health Center)
  • Anxiety/Depression
  • Certified drug screening (only at Student Health and Wellness Center, Health Science Campus)
  • Flu shots and immunizations (meningitis and MMR vaccinations, tuberculosis skin tests, tetanus shots and standard immunizations for travel abroad)
  • HIV testing/counseling
  • Infections
  • Lab work (blood draws done only at University Health Center on Main Campus or at UTMC)
  • Occupational exposure/follow-up care
  • Physical examinations
  • Prescription medications
  • Program pre-matriculation health requirements
  • Sexually transmitted diseases
  • Sports physicals
  • Specialist referrals
  • TB/QFT testing and follow-up care
  • Women's healthcare:
    • Annual and initial gynecological examinations (PAP tests)
    • Testing and treatment of sexually transmitted infections and diseases (STIs/STDs)
    • Urinary tract infections
    • Pregnancy testing
    • Birth control methods and counseling
    • Menstrual/hormonal irregularities

Use our Telemedicine Providers for...

  • Acute non-life threatening conditions
  • Anxiety/Depression
  • Bronchitis
  • Earache
  • Headaches
  • Infections
  • Pink eye
  • Rash
  • Respiratory problems
  • Sinusitis
  • Sore throat
  • Sprains and strains
  • STIs/STDs
  • Urinary tract infections
  • Vomiting/Diarrhea


Where to receive medical care

Campus health centers are staffed by The University of Toledo Physicians Family Medicine practice. Telemedicine services are provided by The University of Toledo Physicians.

Main campus

University Health Center
419.530.3451

Call to make an appointment between 8 a.m. - 5 p.m. Monday - Friday

Appointments available 10 a.m. to 4 p.m. Monday - Friday. Walk-ins can be accommodated.

1735 West Rocket Dr., Entrance #3
419.530.3499 (fax)

Telemedicine

Urgent care appointments available daily 8 a.m. - 10 p.m.

  • Simple and secure
  • Convenient access from your phone, tablet or computer
  • Pre-register and be seen by a physician within minutes ― it’s that fast!
  • $59 per visit for those without insurance. All other insurance will be billed in line with plan coverage; co-pay, co-insurance and deductible will apply.

see a provider online now


How you are billed

We will submit charges to your insurance company for office visits, telemedicine appointments and services provided on site, such as testing, lab draws, some immunizations and medications.

You are responsible for contacting your health insurance company to verify benefits and coverage.

  • Know your benefits and co-pay requirements.
  • Obtain proper authorization for service when required.
  • Submit referral or claims forms if necessary.

Co-pays are collected at time of service. Our student health centers accept credit card payments or cash.

Depending on the services you used during your visit, you could be billed by four institutions. If you have billing questions, be sure to contact the correct agency.

Physicians and providers billed through:

  • University of Toledo Physicians (UTP): 419.383.7197
  • University of Toledo Medical Center (UTMC): 419.383.7400, #2 then #1

If you aren't using your health insurance,  you have the right to receive a "good faith estimate" from your healthcare providers of how much your medical care will cost.

Good Faith Estimate Rights


Mental Health care

UToledo offers employees confidential mental health support through the IMPACT Employee Assistance Program (EAP).

The program is available for you and your:

  • Household members
  • Dependents who live away from home
  • Parents and parent in-laws

Services include:

  • 24/7 phone support 365 days a year
  • Face-to-face counseling sessions
  • Assessments
  • Mental health resources

Employee Assistance Program

Need emergency mental health care?

Call 988 or Lucas County Crisis CARE Helpline,  419.904.CARE (2273)


Pharmacies

  • Easy, convenient access with friendly, expert service
  • Fill or refill prescriptions by phone, online or via a mobile app
  • Immunization and counseling services

Pharmacy Hours and Locations


Wellness programs and resources

University Wellness is part of Rocket Health. It provides wellness programs and resources to help you live a more balanced life and cope with anxiety and stress.

  • Free preventive health screenings
  • Lifestyle change programs
  • Wellness presentations and workshops
  • And more!

University Wellness

Covid-19 information

Experiencing Covid-19 symptoms?

Testing is available at the University Health Center:

10 a.m. to 4 p.m., Monday through Friday
Noon to 3 p.m. on Saturday

Enter the health center via door 2 in the front of the building. No appointment necessary.

Need a COVID-19 vaccine?

Vaccines are available at the University Health Center:

Noon to 4 p.m., Monday through Friday
Noon to 3 p.m. on Saturday.

Enter the health center via door 1 on the left side of the building under the blue awning. No appointment necessary.

COVID information

Main Campus - University Health Center

Call 419.530.3451
Appointments available 10 a.m. - 4 p.m. Monday – Friday
Walk-ins welcome.
Visit 1735 West Rocket Dr., Entrance #3

Telemedicine Appointments

Visit a provider online now for urgent care.
Available daily 8 a.m. – 10 p.m.

Important Phone Numbers

  • Billing Questions: 419.383.7400 or 800.589.7401
  • Pharmacy: 419.530.3471
  • UToledo Benefits: 419.530.4747
  • Mental Health Benefits - Impact Health Solutions Employee Assistance Plan: 800.227.6007
  • Mental Health Emergencies: Call 988

 

Last Updated: 5/23/23