Starfish

1. Access Students: Click the Starfish menu and then click "Students". 
   
   
   
2. Select the My Students Tab: There are multiple tabs featured across the top of Starfish, so ensure you are on the My Students tab, which will individually list each student account in alphabetical order. 
   
   
   
3. Select your Connection: Depending on your role, you will need to select a connection to filter to a specific caseload of students. 
   • Academic Advisors - Select "Academic Advisor" to filter students directly assigned to you on Banner. Instead, you may filter to students in a specific major/minor by using the organization filter. View directions here. 
   • Athletic Advisors - Select "Athletic Advisor" to filter to your assigned student athletes on Banner. Some students may no longer be student-athletes, so add on the attribute "Student-Athlete".  View directions here. 
   • TRIO Advisors - Select "TRIO" to filter to all TRIO students.
   • CCP/TPS Advisors - Select "Academic Advisor" to filter students directly assigned to you on Banner.
     
     
     
4. Select Term: Select term as "Active". 
   
   
   
5. Select Cohorts: Select both cohorts listed under the cohort section "Campaign - Registration", which will automatically apply all student data attributes. Once selected, click into the open space of Starfish to apply the cohort.
   
   If you are a CCP/TPS advisor, instead select the cohorts listed under the section "Campaign Registration CCP/TPS". 
   
   
   
6. Download List: Utilize the download feature to obtain the list of students into an excel file, which will have the student's email addresses to send a blind carbon copy email.
   
   

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1. Access Students: Click the Starfish menu and then click "Students". 
   
   
   
2. Select the My Students Tab: There are multiple tabs featured across the top of Starfish, so ensure you are on the My Students tab, which will individually list each student account in alphabetical order. 
   
   
   
3. Reapply Filters: Fitler to all the non-registered students by applying registration filters (review directions here).
   
   
4. Access Student Folder: Click on the student's name to access their student folder. 
   
   
   
5. View Tracking Tab: Once in the student folder, click on “Tracking” from the side menu. 
   
   
   Review list of tracking items to see if the student has any active registration codes flags, indicating the student's registration decision.
   
   
   
6. View Notes Tab: Once in the student folder, click on “Notes” from the side menu. 
   
   
   Review list of notes to see if the student has been outreached to recently regarding registration for the next semester. Specifically look for the note type "2024 Spring Registration Outreach". 
   
   
   
7. View Overview Tab: Once in the student folder, click on “Overview” from the side menu. 
   
   
   Review list of attributes on student account to see if the student has any active holds or other data you may need to take into consideration prior to outreach.
   
   
   
8. Outreach to Student: Once you have reviewed the student folder, outreach to the student to encourage them to register for the next semester. 

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1. Access Students: Click the Starfish menu and then click "Students". 
   
   
   
2. Select the My Students Tab: There are multiple tabs featured across the top of Starfish, so ensure you are on the My Students tab, which will individually list each student account in alphabetical order. 
   
   
   
3. Reapply Filters: Filter to all the non-registered students you contacted by reapplying the same registration filters (view directions here). If you only communicated to one student, use the search feature to locate their individual student account. 
   
   
4. Select Students: Once you locate the student(s), check mark the box next to their name. If you need to select all displayed students, check mark the box at the top of the column. 
   
   
   
5. Click Note Button: Add a Note to all selected students by clicking the Note button. 
   
   
   
6. Select Note Type: In the new window, a drop-down list will appear with all available Note Types, which helps to categorize various outreach campaigns. For the purposes of registration, select "2024 Spring Registration Outreach". 
   
   
   
7. Enter Date: Enter the date that you conducted the outreach. 
   
   
   
8. Enter Subject: Enter the subject of the Note, which should be the modality of the outreach. Examples include: "Email Message", "Phone Call & Left Voicemail", "Text Message", etc.
   
   
   
9. Enter Note: Enter the details of the note, which could include the messaging sent to the student. 
   
   
   
10. Send Copy of Note: There is the option for you to send a copy of the note to yourself or the student. If you were to send a copy of the note to the student, you would need to structure the note in the format of an email message directed toward the student. Enter the subject as the subject of the email message and then enter the body of the email message in the note section. Ensure to include a greeting, your message, and your signature. If you have multiple students selected, do not personalize the message. 
    
    
    
11. Note Sharing: Allow other Starfish users to be able to view this note in Starfish, we recommend leaving the note as Shared. If you select Private, only the creator of the note and the Starfish Administrators can view the note. 
    
    
    
12. Click Submit to save changes.
    

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1. Search for Student: Once in Starfish, use the search bar (top-right corner) to locate the student. Click on their account to access their Starfish folder.
   
   
   
2. Select the Tracking Item Type: Click the flag tracking item icon.
   
   
   
3. Select Registration Code: In the new window, a drop-down list of tracking items will display, select the specific registration code you would like to raise on the student. Review the descriptions under the tracking items to see what circumstances qualify for this item to be raised on a student. 
   
   
   
4. Comment: Add a detailed comment with the reason you are raising this specific registration code on the student. The comments are not viewable by students, but they are visible by other Starfish users.
   
   
   
5. Click Save to raise the tracking item on the student. 
   

 

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‌Hello [Student First Name],

We hope your fall semester is going well so far!

We are reaching out because we noticed that you are not yet registered for Spring 2024, and wanted to offer some assistance. Specifically, we would like to encourage you to complete the following steps below to get registered for Spring 2024. 

1. Resolve Holds: Check your student account for any active holds, which may prevent you from registering. View directions for how to address holds.
   
   
2. Connect with Academic Advisor: Contact your academic advisor (view assigned advisor in Starfish) in order to review your academic plan of study, obtain course recommendations, and make sure you are on track for graduation. View directions for how to contact your college advising office.
   
   
3. Major Changes or Career Exploration: If you are considering changing majors and know your intended major, view directions for how to change your major. If you are not sure of your intended major, we recommend connecting with a career consultant in Career Services and utilizing the career exploration resources. View major and career exploration resources.

If you do not plan to register for Spring 2024, please respond with your plans for spring so that you are not further contacted about spring registration.

Best, 
Student Success Team
The University of Toledo
‌

 

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