Center for Advocacy and Student Experience

In Case of Crisis

Alcohol/Substance Use Concerns

  • Alcohol and/or substance use concerns require an immediate response as they can be life threatening. If a person has any of the following symptoms of alcohol poisoning or is suffering from acute alcohol intoxication, call 911:
    • Person cannot be awakened
    • Person has cold, clammy, pale, or bluish skin
    • Person has slow, shallow, or irregular breathing
    • Person is vomiting while passed out and does not wake up
  • See UToledo's Policy on Alcohol and Substance Abuse


  • If a student is hospitalized and unable to attend class, they can notify the Center for Advocacy and Student Experience to initiate a Faculty Notification.   A staff member will contact the student. In the event the staff is unable to connect with the student, a Faculty Notification will be sent, and the student can reach out to CASE upon returning to campus.
  • Students in nearby hospitals will be given a folder. The folder contains resources to important offices the student may need to connect with upon returning to campus. The folder also contains a voucher for a free cab ride back home. This is for students living on campus or within a 25-mile radius of campus.

Mental Health Crisis

The University Counseling Center: The Counseling Center is the primary mental health care service on campus, providing free and confidential services to currently enrolled students.

Faculty Notification Process

  • When a student is absent from school due to a crisis or unexpected situation and unable to contact their individual instructors directly, the Center for Advocacy and Student Experience can send out a Faculty Notification.
  • It is, however, the student’s responsibility to also notify the instructor, if possible, and to connect with the instructor upon returning to the university. The faculty notification asks for the student to be excused from class for a period and asks instructors to allow students to make up missed coursework.
  • Situations where a faculty notification is issued:
    • Medical (hospitalization, injury/illness, surgery)
    • Mental Health (Psychiatric Unit, ZEPF Center)
    • Death of a family/friend
    • Unexpected travel
  • Situations where a faculty notification is not issued:
    • Non-emergency situation
    • One-day absence (doctor/dentist appointment)
    • Missing class due to flat tire, oversleeping, etc.
    • We encourage students to work with their instructors and notify them as soon as they become aware of potential absences.
    • We encourage students to build rapport with their instructors and communicate as often as necessary. CASE involvement should not eliminate direct contact between faculty and students. Students should communicate needs and absences to instructors as soon as they become aware. If students have already contacted their instructors, and the instructors are willing to work with the student, there is no need to contact CASE for a faculty notification
    • Please note that documentation is required to issue a letter to faculty

Sexual Misconduct

Use the Title IX (Sex Discrimination/Harassment & Sexual Violence) Reporting Form to report incidents of sexual misconduct. Incidents include but are not limited to the following: 

  • Sexual Assault 
  • Sexual Violence 
  • Sexual Harassment 
  • Sexual Discrimination 
  • Interpersonal Relationship Violence 
  • Indecent Exposure 
  • Stalking 
  • Retaliation 

Get more information at UToledo's Title IX Emergency Info page.

Submit a Title IX Report.

Wellness Checks

The goal of wellness checks are to assess the wellbeing of UToledo students.  Wellness checks can be conducted through the CASE office.

A wellness check can be initiated by UToledo staff and faculty who have concerns about a student's wellbeing.  Upon assessment of the concern, a member of CASE may attempt to make in-person contact with the student and determine if long-term follow-up is needed. If contact with the student is not successful, at the discretion of the Dean's office and within UToledo FERPA Guidelines, a member of the CASE team may determine whether to contact family members and if long-term follow-up is needed.

During regular business hours (8:15 am through 5:00 pm), please contact CASE at 419-530-4357 (HELP). 

For emergencies after hours (between 5:00 pm and 8:15 am), call 419-343-9946.

Last Updated: 4/13/23