The Office Of Accessibility and Disability Resources

Report an Accommodation Concern


Since the passage of the Rehabilitation Act of 1973, The University of Toledo has been committed to eliminating barriers to educational opportunities for people with disabilities. The University is dedicated to providing seamless access to University services, programs, and activities, when possible. Discrimination on the basis of disability is prohibited.

As part of the informal grievance and interactive process, students may consult with their Accessibility Specialist for cases when advocacy for access is needed. The Accessibility Specialist will assist in the process of seeking resolution for situations such as when a course is not accessible, or an accommodation has not been provided or if an accommodation request has been denied. If the student accepts the proposed resolution, the matter is considered closed.

Most disability‐related issues or complaints about accommodations, equal access to services, programs, technology, or facilities are typically resolved at this level.

If the accommodations or access issue is not resolved or if the concern pertains to one of our staff members, students may choose to contact the Director/ADA Compliance Officer to express the concerns. Students should provide a summary of the concerns in writing via email to the Director/ADA Compliance Officer.

The Director/ADA Compliance Officer will continue in the interactive process by gathering information from the student, staff, and other relevant parties, as well as, conduct a review of documentation. The Director/ADA Compliance Officer will communicate findings and resolutions to the student within 10 business days of when the complaint is filed. The decisions of the Director/ADA Compliance Officer are final.

If the student’s assigned Accessibility Specialist is the Director/ADA Compliance Officer and the student does not agree with a decision made by the Director/ADA Compliance Officer, the student may contact Mr. Dave Cutri, Executive Director of Internal Audit and Chief Compliance Officer to express concerns.

Students who choose to bypass the informal grievance process may file a formal grievance by completing the Discrimination and Harassment Complaint Form.

This is consistent with UToledo Policy Number: 3364‐50‐03, Nondiscrimination on the basis of Disability, Americans with Disabilities Act Compliance. This is the last step of the internal grievance process.

Students may choose to file a complaint externally with the Toledo Regional Office of the Ohio Civil Rights Commission or the Assistant Secretary of the Office for Civil Rights, United States Department of Education.

Investigating Entities:

Ohio Civil Rights Commission, Toledo Office
Government Center, 936 Toledo, Ohio 43604
Telephone: 419.245.2900 (Voice/TTY)

US Department of Education Office for Civil Rights
Lyndon Baines Johnson Department of Education Bldg. 400 Maryland Avenue, SW
Washington, DC 20202‐1100
Telephone: 800.421.3481
Fax: 202.453.6012;
TDD: 800.877.8339

US Department of Education Office for Civil Rights
Region XV 1350 Euclid Avenue,
Suite 325 Cleveland, OH 44115
Telephone: 216.522.4970
Fax: 216.522.2573;
TDD: 800.877.8339

Last Updated: 6/27/22