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Dean's Office
5017 Stranahan Hall - South
419.530.2558
419.530.7744 (Fax)
CoBusiness@UToledo.edu
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419.530.2087
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Etiquette Tips
Etiquette Hotline
Table Manner Tips
The Art of Mixing and Mingling
TIP of the MONTH:
July: What to learn from people who act rude
When you witness or even are affected by situations where people act rude, see them as positive experiences. The way to do
so is to recognize that you learn two things from everyone: What to do and What not to do.
August: How to properly deliver constructive criticism
Begin on a positive note using "you" in your words of praise, sandwich your constructive comments using "I" so that your suggestions
will be heard, and finally end on a positive note using the term "you" to keep the person motivated.
September: Get others to listen to you through bridging
The next time you are ready to share your words of wisdom, wait before leaping into the conversation. As what you have learned
from the person who has the floor. Then begin by summarizing others' words in one or two sentences before sharing your perspective.
This techinique is called bridging.
October: How to add presence to your business attire
* Hair - it's the accessory you wear every day. For that reason alone, make sure you get a quality cut and use quality hair products.
* Jewelry - you don't have to wear the real thing - however, it should at least look that way. Wear a minimum of accessories.
* Nails - Well-maintained. After your face, hands are the second thing people glance at when meeting you. Women, if you wear nail
polish, it should not glitter or glow.
* Shoes- The way you maintain your shoes is a tell-tale sign of your success. Whether you have worn them for two months or three
years, be sure they look like new.
November: 19 magic words to ask your manager for getting promoted
* Ask in advance of at least three days before the meeting. This shows a well thought out reasoning.
* Thank them for taking the time to meet with you.
* Using the manager's name, ask "Where would you like to see this department in three years and how can I help you get there?"
ADDITIONAL TIPS:
WHY SO MANY ORGANIZATIONS HAVE ABOLISHED BUSINESS CASUAL ATTIRE
HOW THREE RULES FOR USING A KNIFE ORIGINATED
WHY VEGETARIANS ARE SERVED THEIR MEALS LAST
HOW TO GET YOUR E-MAIL MESSAGES READ FIRST
HOW TO MAKE VOICE-MAIL WORK FOR YOU
THE ART OF HUMANIZING YOUR E-MAIL MESSAGES
HOW WOULD YOU RATE YOUR CELL PHONE CIVILITY?
IS JOTTING A NOTE ON YOUR HOLIDAY CARD WORTH YOUR TIME?
DO YOU NATURALLY DRAW OTHERS TOWARD YOU?
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