College of Business Administration
: Training & Consulting

The Edward H. Schmidt School of Professional Sales offers sales training in the following areas:

• Basic Selling Skills
• Communication Skills
• Customer Relationship Management
• Dealing with Difficult Customers
• Exploring the Customer's Needs and Questioning Techniques
• Goal Setting
• Listening Skills
• Listening to the Voice of the Customer Beyond the Product Pitch
• Motivating Performance
• Planning the Sale
• Problem Solving
• Proposal Writing
• Recruitment and Selection
• Relationship Building
• Sales Ethics
• Strategic Sales Management
• Training and Development
• Understanding Buyer Types and Motivating Purchasing Decisions

***Custom programs are available to suit your unique needs***