Services for Distance Learning Students
We realize the importance of helping students as they begin and throughout the educational process. Knowing what to do, when to do it and who to contact can often be overwhelming for students on campus and even more so for our distance learners.
Please know that we are here for you. Feel free to contact us with questions you may have, to share ideas on how we can improve our services or to share your experiences that may help other students. Our goal is to assist and support you in your academic endeavors and connect you with the University.
Normal hours for student services are from 8:30 AM till 5:00 PM, Monday through Friday. However, hours are extended until 7 PM Monday through Wednesday, during the first few weeks of the term. As always, you may leave a detailed message 24/7 and staff will respond on the next business day. Technical support is available until 9:30 PM, Sunday through Thursday, click here for a complete list of technical support hours.
Distance Learning Student Services staff members provide assistance with:
- Admissions
- Information and procedures for adding/dropping classes
- Connecting students with faculty, department chairs, advisors and other university personnel and offices
- Course registration
- Accessing DL courses. Before accessing, important to read the current student letter.
- Your Blackboard user ID (your UTAD account user name)
- Semester calendar
- Tuition and fee questions
- Textbook and software purchasing
- Use of university libraries
- Referral of technical questions
- Career services
Student Services staff members may be contacted at:
419.530.8835
866.886.5336 toll free
UTDL@utoledo.edu
Our staff personal email addresses are provided below, however, staff schedules vary. Please use the department email, utdl@utoledo.edu, for time sensitive communications. We look forward to hearing from you!
Gary Carr - Director, Student Services Management
James Ham - Student Services Counselor
Heather Huston - Asst. Academic Program Coordinator
DiAnne Masztak - Student Services Management
The University of Toledo’s Division of Distance Learning has received the “Best Practices in Students Services” designation from the Ohio Learning Network. This designation is awarded to institutions that provide comprehensive information and services for distance learning students as outlined in OLN’s Principles of Best Practices.
