OBTAINING SERVICES
1. Question: How do I know that I'm eligible to use services at the Student Medical Center (SMC)?
Answer: Students registered for one or more credit hours are eligible to utilize services. If you are not currently registered, please call the SMC at (419) 530-3451 for information about non-registered students.
Acute care services are available to faculty/staff.
2. Question: How do I obtain services?
Answer: We encourage you to schedule an appointment in advance. We will then be able to work with your schedule as well as the provider's schedule for the most effective appointment time. If you are unable to keep your appointment, it is important to call at least two hours prior to the appointment time. This courtesy will allow other students the opportunity to use your appointment time.
3. Question: What do I bring to my appointment?
Answer: (1) Valid student ID or other official picture ID. (2) Information concerning all medication you currently take and any other pertinent health care information we should know about you. (3) A copy of your health insurance card and your prescription drug card. (4) A method of payment for any possible charges up front. The SMC accepts cash, checks, MasterCard, VISA, Rocket Card, and for registered students, we can Bursar Bill.
4. Question: What about health insurance?
Answer: UT has a mandatory health insurance policy. To learn more about mandatory health insurance, please click on "Health Insurance."
Currently, the Student Medical Center is a provider for the UT student health insurance plan, Gallagher Benefits, Paramount, and Medical Mutual. We advise you to contact your insurance company to verify whether services provided at the Student Medical Center will be covered.
In addition, the SMC is unable to provide services for patients with any form of Medicaid, with the exception of Paramount Advantage. If you have a form of Medicaid, including State Medicaid or an HMO Medicaid product, please contact your health insurance company for further direction. We are also unable to provide services for individuals on Medicare.
CONFIDENTIALITY
1. Question: Will anyone know why I came to use the SMC?
Answer: No. Once you reach the age of 18, we have a legal and ethical right to protect your privacy. Therefore, we are unable to release any information pertaining to your visit without your written consent, unless it is a public health issue or a matter of law.
2. Question: What happens if I'm 17 and come to use your service?
Answer: We will need written permission from a parent or guardian before we can provide you with medical care. Exceptions to that rule are for sexually transmitted diseases, birth control, pregnancy determination/counseling. If you will be 17 years old when you enter UT, please contact the SMC front desk at (419) 530-3451 and they will be able to send you a Consent to Treat form. Having this form on file in advance will decrease your wait time to be treated.