The University of Toledo Libraries : Ask a Librarian

In Person

Each library location maintains its own reference staff and schedule:

• The Reference and Information desk on the first floor of Carlson Library is staffed Monday - Thursday 9 a.m. - 9 p.m., Friday - Saturday 9-5, and Sunday 12 noon - 10 p.m. during the semester.
• To get reference assistance at Mulford Health Science Library, stop at the services desk at the entrance on the fourth floor of Mulford Library.  A reference librarian is on call Monday through Friday, 10:00am-5:00 pm. 
• You can also make individual appointments for in depth reference assistance.
• Help is also available at other library service desks.  Please see the hours page for details.

By Phone

By E-mail

Reference questions on the main campus can be e-mailed short reference questions directly to AskIt@utnet.utoledo.edu or use this web form to submit a question.  Your e-mail will typically be answered within 24 hour, usually sooner.  You may be referred to another library staff member, so please be specific with your question or problem.

On the Health Science Campus, e-mail MulfordReference@utoledo.edu, or use the online reference question form. Expect a response within two working days.

By Instant Message or Chat

You can reach a librarian through your favorite instant messenger (IM) service, or ask a question using our Chat service.

Instant Messenger:

IM Service	Screen names (Add our screen name to your buddy or contact list to begin)	Web Client (Use if you do not have an IM program on your computer)
AOL Instant Messenger (AIM)	UToledoLibraries MulfordReference UTEngLibr	AIM Express
Yahoo! Messenger	UToledoLibraries MulfordReference UTEngLibr	Yahoo! Web Messenger
MSN / Windows Live Messenger	UToledoLibraries@hotmail.com UTEngLibr@hotmail.com MulfordReference@yahoo.com	MSN Web Messenger
Google Talk	UToledoLibraries@gmail.com UTEngLibr@gmail.com MulfordReference@gmail.com	Google Talk Gadget

No IM Account? Use the Meebo service to chat with a librarian, no IM account necessary!  

Click to open the chat box in a new window.   
If we're not online, you can leave a message, but please include contact information so we can get back to you!
(Not seeing the chat box? Download Flash.)

or... Sign up for a free AIM, Yahoo!, MSN, or Google Talk account.