The University of Toledo

Faculty Detail                      

Data mining and business intelligence, CRM, new product development, export adoption processes, country of origin effects, manufacturing and supply chain management issues, and methodological approaches to business research.
 

• “Utilization of Web-based Data Mining System for Knowledge Management,” (with Sharkey and Heinrichs)

• “Determinants of Strategic Use of Information,” (with Heinrichs).

• “Impact of Learning on NPD Performance,” (with Bailey)

• “Determining Factors of Marketing Intelligence Capabilities,” (with Heinrichs)

• “e-Procurement Behavior Model: An Empirical Test,” r (with Tan).

• “An Empirical Test of Multi-stage Model of Click Stream Analysis,” (with Senecal and Lipkin)

• “Determinants of e-Auction Behavior,”

Books

• Michael Tracey, Jeen-Su Lim and Mark Vonderembse, Chapters 11 & 12,Building Supplier Relationships that Enhance Manufacturing Performance, 2002.

• John Heinrichs and Jeen-Su Lim, "UT Offers Innovative Learning Experience Utilizing Comshare’s E-Business Solution," DM Review, August 2000.

• “Knowledge Management,” a book chapter, Information Systems Encyclopedia, In Press, 2003.

Journals

• Jeen-Su Lim, John Heinrichs, and Thomas Sharkey, "Strategic Impact of New Product Development on Export Involvement," European Journal of Marketing, forthcoming.

• Qingyu Zhang, Mark A. Vonderembse, and Jeen-Su Lim, “Logistics flexibility and its impact on customer satisfaction” International Journal of LogisticsManagement, forthcoming.

• John Heinrichs, Thomas Sharkey, and Jeen-Su Lim “Research Investigation of Information Access Method,” Journal of Academic Librarianship, forthcoming.

• Qingyu Zhang, Mark A. Vonderembse, and Jeen-Su Lim, " Spanning Flexibility -- Supply Chain Information Dissemination Drives Strategy Development and Customer Satisfaction,” Supply Chain Management, forthcoming.

• John Heinrichs and Jeen-Su Lim, (2005) "Model for Organizational Knowledge Creation and Strategic Use of Information," JASIST (Journal of the American Society for Information Science and Technology), 56 (6), 620-629.

• Michael Tracey, Jeen-Su Lim, and Mark Vonderembse, (2005) “The Impact of supply-chain management capabilities on business performance,” Supply Chain Management: An International Journal, 10 (3), 179-191.

• John Heinrichs, Thomas Sharkey, and Jeen-Su Lim, (2005) "Relative Influence of the LibQual+ Dimensions on Satisfaction: A Subgroup Analysis,” College & Research Libraries, 66 (3), 248-265.

• Qingyu Zhang, Jeen-Su Lim and Mei Cao, (2004) "Learning and Knowledge Creation in Product Development: A Lisrel Analysis," International Journal of Product Development, 1 (1), 107 - 129.

• Qingyu Zhang, Jeen-Su Lim and Mei Cao, (2004) "Innovation-Driven Learning in New Product Development," Industrial Management and Data Systems.104 (3), 252 – 261.

• Jeen-Su Lim, Thomas W. Sharkey, and John Heinrichs, (2003) "New Product Development Practices and Export Involvement: An Initial Inquiry,” International Journal of Innovation Management, 7 (4), 475 – 499.

• Jeen-Su Lim, Thomas W. Sharkey, and John Heinrichs, (2003) "New Product Development Practices and Export Involvement: An Initial Inquiry,” International Journal of Innovation Management, 7 (4), 475 - 499.

• John Heinrichs and Jeen-Su Lim, (2003) "Integrating Web-based Data Mining Tools with Business Models for Knowledge Management,” Decision Support System, 35 (1), 103-112.

• Qingyu Zhang, Mark A. Vonderembse, and Jeen-Su Lim, (2003) "Manufacturing Flexibility: defining and Analyzing relationships among Competence, Capability, and Customer Satisfaction," Journal of Operations

Management, 21, 173-191.

• John Heinrichs, Jeen-Su Lim and Lonnie Hudspeth, (2002) "Teaching Strategic Marketing Models with Web-based Business Intelligence Tools:Innovative Guided Marketing Analysis,” Journal of Marketing Education,

24 (2), 135-142.

• Qingyu Zhang, Mark A. Vonderembse, and Jeen-Su Lim, (2002) "Value Chain Flexibility: A Dichotomy and Capability," International Journal of Production Research, 40 (3), 561-583.