College of Business and Innovation

Faculty Research Detail - William J. Doll, DBA

Faculty Detail                      

Name: William J. Doll, DBA
E-mail: WDoll@utnet.utoledo.edu
Office: ST 2011
Phone: 419-530-2850
Biographical Sketch
Kent State University, DBA, Organization and Administration, 1975 
Kent State University, MBA, Finace, 1967

Kent State University, BA, Econ
omics, 1966

Dr. William J. Doll is a Professor of E-Business Strategy at the University of Toledo. Dr. Doll holds a doctoral degree in Business Administration from Kent State University and has published extensively on information system issues in academic and professional journals including Management Science, Communications of the ACM, MIS Quarterly, Academy of Management Journal, Decision Sciences, Journal of Operations Management, Information Systems Research, Omega, Information & Management, Datamation, and Datapro.

Dr. Doll has published extensively in a variety of topics including computer integrated manufacturing, executive steering committees, top management involvement in MIS development, strategic information systems, information systems downsizing, and end-user computing. He has developed instruments to measure a variety of constructs including user involvement in systems development, time-based manufacturing practices, system-use, impact of technology on work, and end-user computing satisfaction. Dr. Doll is internationally recognized for my research on system success measures in information systems.

Research Interest

Computer Integrated Manufacturing, Executive Steering Committees, Top Management Involvement in MIS Development, Strategic Information systems, Information Systems Downsizing, and End-User Computing.

Current Research in Progress

• "Computer Self-Efficacy in the Ongoing Use Context" by Dr. Xiaodong Deng, Dr. William Doll, and Mr. Dothang Truong 

• "Clarifying the Fuzziness in the Fuzzy Front End of New Product Development: A Dual Theoretical Rationale" by William Doll and Qingyu Zhang

• "On the Manufacturer-Supplier Relationship: Antecedents, Processes, and Outcomes" by Zhenghong Shi and William Doll

• "A Process for Benchmarking Post-Implementation IT Learning" by William Doll & Xiaodong Deng

 

Selected Publications

Journals

• OEM New Product Development Practices: The Case of the Automotive Industry. By: Quesada, Gioconda; Syamil, Ahmad; Doll, William J.. Journal of Supply Chain Management: A Global Review of Purchasing & Supply, Aug2006, Vol. 42 Issue 3, p30-40
• Role change of design engineers in product development. By: Hong, Paul; Vonderembse, Mark A.; Doll, William J.; Nahm, Abraham Y.. Journal of Operations Management, Dec2005, Vol. 24 Issue 1, p63-79.
Confirmatory factor analysis and factorial invariance of the impact of information technology instrument. By: Torkzadeh, Gholamreza; Koufteros, Xenophon; Doll, William J.. Omega, 2005, p107-118, 12p.
• The role of project target clarity in an uncertain project environment. By: Hong, Paul; Nahm, Abraham Y.; Doll, William J.. International Journal of Operations & Production Management, 2004, Vol. 24 Issue 12, p1269-1291.
• Computer self-efficacy in an ongoing use context. By: Deng, Xiaodong; Doll, William; Truong, Dothang. Behaviour & Information Technology, Nov/Dec2004, Vol. 23 Issue 6, p395-412.
• USING HIGH-PERFORMANCE WORK SYSTEMS TO SUPPORT INDIVIDUAL EMPLOYMENT RIGHTS AND DECREASE EMPLOYEE TELECOMMUNICATION VIOLATIONS IN THE WORKPLACE. By: Leffakis, Zachary M.; Doll, William J.. Journal of Individual Employment Rights, 2006, Vol. 11 Issue 4, p275-290.
• The Meaning and Measurement of User Satisfaction: A Multigroup Invariance Analysis of the End-User Computing Satisfaction Instrument. By: Doll, William J.; Ziaodong Deng; Raghunathan, T. S.; Torkzadeh, Gholamreza; Weidong Xia. Journal of Management Information Systems, Summer2004, Vol. 21 Issue 1, p227-262.
• A process for post-implementation IT benchmarking. By: Doll, William J.; Deng, Xiaodong; Scazzero, Joseph A.. Information & Management, Dec2003, Vol. 41 Issue 2, p199-213.

 

Last Updated: 6/26/15