Distance-learning pro recognized for outstanding service to students
By Megan Lewis
When overwhelmed distance-learning students need assistance, Geraldine Burton, e-learning and academic support coordinator, makes their problems her problems.
Burton was recognized as February’s Students First Award winner for her support of the University’s distance-learning students.
The award recognizes employees who go beyond the call of duty to help UT students succeed.
James Ham, student service counselor for e-learning and academic support and Burton’s nominator, said, “Her energy is infectious, and students have called her directly because they know she will work with them and answer their concerns.
“When she answers that telephone, there is always a smile in her voice, and when she hangs up, you know there was a student on the other end of that conversation who felt like someone really cared.”
Burton said, “I feel honored to receive this award. To be nominated and recognized for doing my job is very special.
“I just try to put myself in the student's position and assist that student in a way that I'd like to be helped,” she said.
Burton received a $75 gift certificate to the UT Bookstore and a $25 gift certificate to Starbucks. She will be eligible to win a $1,500 cash prize when the student-centered employee of the year is selected this spring.