The University of Toledo

Communications Center

The University Police Communications Center operates with a well-trained professional staff of 11 police dispatchers: A dispatch coordinator, 5 full-time dispatchers, and 5 part-time dispatchers. The office is open 24 hours a day, 365 days a year. Located in the Police Department’s offices within the Transportation Center, it is the hub of all manner of communications pertaining to the police department, including radios, pagers, and cell phones.

Dispatchers are trained and certified in the use of the county-wide 911 computer aided dispatch system, as well as the state Law Enforcement Automated Data System (LEADS). They are responsible for answering all incoming phone calls to the police department’s primary number (419.530.2600) and for sending the appropriate public safety crews as needed. They are also able to access out of state records and information through the National Crime Information Center (NCIC) in Washington, D.C. 

The Communications Center also handles:

• Emergency Phones – The Communication Center serves as the answering point of the campus emergency phone network.
• Closed Circuit TV System – The staff in the office also monitors the campus-wide CCTV system, primarily the cameras in parking lots and on the exterior of buildings.
• Lost and Found – The office is also the main lost and found repository for the University.
• Burglar and Fire Alarms – The dispatchers also monitor alarm receivers for all burglar and fire alarms on campus.