Hours are 8:15 a.m. to 5:00 p.m. Monday - Friday with extended hours until 5:45 p.m. on Tuesdays and Wednesdays. Closed weekends and UT observed holidays.
Rocket Wireless Manager
Michael K. Byrd CPIM, MBA - Sr. Customer Service Liaison
Michael.Byrd@utoledo.edu - 419.530.5849
Our Rocket Wireless Representatives
Christi joined University of Toledo in 1996 working in the Telecommunications Department. She was a key player in helping to launch the Rocket Wireless program in 2002. As a technical expert, she provides great insight on the equipment and plans that might best meet the customer’s needs. Christi takes pride in providing excellent customer service.
Cassie began working for the Rocket Wireless program in 2003 as a student employee. In 2005 she became a fulltime University staff member and member of the Rocket Wireless team. As a University of Toledo Alumni, Cassie is very focused with assisting the UT family with finding the best carrier and plan that fit their lifestyle. She enjoys matching all customers with the best equipment in order to meet the customer’s needs.
Vision of Auxiliary Services: To enhance the mission of the University of Toledo by providing a safe, exemplary customer experience in the delivery of convenient, high quality, value-added goods and services.