The University of Toledo

Patient Centered Medical Home

The University of Toledo Medical Center announces the availability of the Patient Centered Medical Home (PCMH)

Paul L. Schaefer. MD, PhD        Swapna Palla, M.D.

PCMH Medical Director   

Location:
The University of Toledo
Main Campus Medical Center
2801 W. Bancroft Street
Toledo, Ohio 43606
Phone: 419.530.3581

What is a Patient Centered Medical Home (PCMH) and why should a patient consider this for their primary care?

The Patient Centered Medical Home is a care delivery model whereby patient treatment is coordinated through their primary care physician to ensure they receive the necessary care when and where they need it, in a manner they can understand.

What makes the PCMH different from other practices:

The objective is to have a centralized setting that facilitates partnerships between individual patient's, and their personal physicians, and when appropriate, the patient's family.  Care is facilitated by registries, information technology, health information exchange and other means to assure that the patient gets the indicated care when and where he/she needs and wants it, in a culturally and linguistically appropriate manner.  At our clinic we strive to provided personalized patient centered care with each visit.

A little more about the UTMC PCMH...

The UTMC PCMH is located on the Main Campus at the University of Toledo in the Main Campus Medical Center (MCMC).  Just look for the blue canopy for easy access to the clinic.  For our PCMH patient base we strive to provide same day appointments.  For our faculty and staff we treat acute care issues by appointment within 24 hours, if not the same day.

Who staffs the PCMH at UTMC?

Paul L. Schaefer, M.D., P.h.D, is the Medical Director of the PCMH, Assistant Professor and Assistant Dean of Medical Education at the University of Toledo College of Medicine.  He and his practice partner, Dr. Swapna Palla, M.D., Assistant Professor at the University of Toledo College of Medicine, have daily hours which accommodate both their regular practice patients and the acute care faculty and staff appointments.  Both physicians are accepting new patients. Dr. Schaefer is accepting new faculty, staff and their immediate family as new patients into the PCMH.  Dr. Palla is accepting both faculty, staff and their immediate family, as well as, non-faculty, staff as new patients.  Please contact the office for specifics on what type of insurances are accepted (419-530-3580).

What services does the PCMH clinic provide?

The PCMH is staffed with a dedicated RN Practice Manager and Care Coordinator and Graduate Medical Assistants.  In conjunction with providing continuum and acute care, the PCMH also provides coordinated services such as on site Massage Therapy, Dietary Counseling, Pharmacy Consultation, and Laboratory Services.  Financial counseling services and psychiatric services are also offered by referral at off site locations.

What are the hours of the PCMH clinic and How can you schedule an appointment?:

Monday-Friday 8:30a.m.-5:00p.m.

Phone-419-530-3580/419-530-3581

Fax-419-530-3499

When you call our numbers you speak directly to our staff.  We look forward to serving you very soon.