INFORMATION TECHNOLOGY

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resources and links

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Additional Info

 

Contact Us

University Computer Center
2801 W. Bancroft
MS 202
Toledo, OH 43606-3390
419-530-2400

Information Technology
UTMC | Dowling Hall
3000 Arlington Avenue
MS 1079
Toledo, OH 43614
419-383-2400

ithelpdesk@utoledo.edu

FAQ

Q. I've tried following the instructions in http://www.utoledo.edu/it/Student_Email_FAQ.html  and I am still having trouble syncing my email to my phone. I keep getting a message that says my username or password is incorrect. What is wrong?

A.   Try these three possibilities for your username:

  1. Your utad, [username]
  2. Your email address as [Firstname.lastname]@rockets.utoledo.edu
  3. Your rocket email username as  [username]@rockets.utoledo.edu

 Note: be sure to replace the [username] and [firstname.lastname] with your actual name.

 If none of these work, please bring your phone to 25 Dowling Hall (HSC campus) (M-F 8:30-5:00) or to Information Commons Helpdesk on the first floor of Carlson Library (Main Campus) or call the helpdesk at 2400 to make an appointment to have us look at how you are setting it up.

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Last Updated: 6/26/15