Q. I've tried following the instructions in http://www.utoledo.edu/it/Student_Email_FAQ.html and I am still having trouble syncing my email to my phone. I keep getting a message that says my username or password is incorrect. What is wrong?
A. Try these three possibilities for your username:
Note: be sure to replace the [username] and [firstname.lastname] with your actual name.
If none of these work, please bring your phone to 25 Dowling Hall (HSC campus) (M-F
8:30-5:00) or to
Information Commons Helpdesk on the first floor of Carlson Library (Main Campus) or
call the helpdesk at 2400 to make an
appointment to have us look at how you are setting it up.