The University of Toledo

With the new D^term Series i the biggest difference you will notice is that some functions have moved up to the "soft keys."  The soft keys are located at the very top of the phone under the LED display.

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Feature Key 

Recall Key

CONF Key

Redial Key

Hold

Transfer Button  

Answer Key

Speaker Button

Directory Button

Message Button

Up/Down Arrow Buttons

Soft Keys

Phone Lamps

Forwarding

S&R (Save & Repeat)

One Touch
Speed Dial

Call Pick Up

CB (Call Back)

Voice

Extended Speed Dial

• Feature+ 1 = Turns microphone on or off. The MIC button lights when microphone is on.
• Feature+ 2 = Adjusts handset receiver volume on current call. The LCD displays the current volume (LARGE OR SMALL). Press Feature + 2 to alternate.  
• Feature+ 3 = Selects ringer tone. Currently the system supports 10 different ring tones. After pressing Feature and a 3, continue to press 3 until desired tone is heard, press Feature to set.
• Feature+ 4 = Adjusts default handset volume. Options are SMALL or LARGE. Press Feature and 4 to change.
• Feature+ 5 = Activate speakerphone capability.
• Feature+ 6 = Deactivate speakerphone capability.
• Feature+ 7 = Turns call indicator lamp on or off for incoming call notification. (If turned off, this lamp will still light to indicate voice mail messaging waiting.

To Activate:

• Dial the telephone number of the first individual or announce you will be inviting a third party to the caller.
• Press the Transfer Key.
• Dial the telephone number, when third party answers, talk privately before conferencing the original caller.
• Press the CONF key. All three parties are now connected.

Redial Key

To Activate:

• Press the Redial key until you see the number you want to call in your LED display.
• Press the * key to automatically redial the telephone number.

To Activate:

• Ask the caller to hold.
• Press the HOLD key once.
• The line (extension line) indicator light blinks on held calls.

To Return to your caller:

• Lift the handset (if you hung up).
• Press the blinking line extension key.
• Call is reestablished with your caller.

To Place a call on Exclusive Hold: (cannot be retrieved from other phones.)

• Press the HOLD key twice to place the call on exclusive hold.

To Return to your caller:

• Lift the handset (if you hung up).
• Press button for held line.
• Call can be retrieve only from telephone that put it on Exclusive Hold.

To Blind Transfer a Caller:

• Announce the transfer to the caller.
• Press the transfer key, caller is placed on Hold.
• Listen for the Feature Dial tone.
• Dial the extension you are transferring the caller to; hang up. If you wait on the line for an answer this is known as a Supervised Transfer.

To Return to your Caller:

• Press the transfer key.

Boss/Secretary Transfer - For secretaries answering the boss's ringing line, use this feature to announce the caller to your Boss.

Secretary:

• Announce the transfer to the caller.
• Press the Boss' line again, this establishes a voice call.
• Announce the call to the Boss.

If the Boss Accepts the Call:
Secretary:

• Hang up the handset.

Boss:

• Lift the handset.
• Depress the flashing line.

If the Boss Denies the Call:

• Secretary press the Transfer key to return to the caller.

Answer

To Activate:

• To activate this feature press the Feature key and then the Answer Key - the LED light will remain steady lit red.
• To deactivate this feature press the Feature key and then the Answer Key - the LED light will go off.

To Activate:

• Press the Feature Key.
• Press the Message Key.
• Dial 6000.
• Press the Message Key.
• Press the Feature Key.

Press arrow up to raise volume during a conversation. Press arrow down to lower volume during a conversation.

When the phone is ringing press arrow up to make ringer louder. Press arrow down to make ringer softer.

You may answer an incoming call directed to an unattended station within a programmed pick-up group. Contact Telecommunications x4098 to see if this line feature is active on your telephone extension.

To Use:

• Pick up your handset and press the CPU Soft Key.

To Activate:

• Pick up the Handset or Press the Speaker Key.
• Dial the campus extension.
• Press the Voice Soft Key before the individual answers.
• The caller will receive a chime tone through the speaker of their phone.
• You may begin speaking hands free (make sure your MIC is on).

To Deactivate:

• Hang up the handset.

To save a number:

• After dialing desired number.
• Press S&R Soft Key.
• Number is stored temporarily.

To redial:

• Press S&R Soft Key. Number is erased after you redial.

To verify:

• Do not lift handset.
• Press S&R Soft Key.
• Displays indicates temporarily stored telephone number.

To Set Call Back feature if line is busy:

• Press CB Soft Key.
• Hear confirmation set tone.
• Hang up.
• When BOTH telephones become idle, your telephone will ring. (Display indicates CB and the extension number being called.)
• Lift Handset (or press speaker).
• Call will ring until called party answers.

To Cancel Call Back request before ringing:

• Lift handset.
• Press Call Back soft key.
• Hang up.

Note: Only one Call Back request can be set to or from any extension at a time. Additional attempts will be indicated by a fast busy signal. Call Back is automatically canceled if the telephone that set the Call Back doesn't answer within approximately three rings.

The Forward All feature (FDA) allows the telephone user to forward all calls to the Voice Mail system or any appropriate extension. If you set this feature your telephone will not ring, all calls will immediately be routed to the designated extension.

To Activate this feature:

• Pick up the handset, listen for dial tone.
• Dial * (star key) 1 and listen for the Special Dial Tone. (almost sounds like a busy signal)
• Dial the desired extension number that you wish to forward all your calls to.
• Listen for the Steady Set Tone. (will be one steady stream of tone)

To Cancel Forward All:

• Pick up the handset, listen for dial tone.
• Dial # (pound key) 1.

The Forward Busy feature (FDB) permits calls to a busy telephone extension to be immediately forwarded to voice mail or another appropriate telephone extension. If you set this feature your callers will not get a busy signal when dialing your extension, all calls will immediately be routed to the number you have designated.

ToActivate this feature:

• Pick up the handset, listen for dial tone.
• Dial * (star key) 2 and listen for the Special Dial Tone. (almost sounds like a busy signal)
• Dial the desired extension number that you wish to forward all your calls to.
• Listen for the Steady Set Tone. (will be one steady stream of tone)

ToCancel Forward All:

• Pick up the handset, listen for dial tone.
• Dial # (pound key) 2.

The Forward No Answer feature (FDN) permits calls to an unattended extension to be forwarded to an appropriate extension after a programmed ringing interval. If you set this feature your telephone will ring 4-5 times at your desk, if you do not pick up the handset your call will be routed to the extension you have designated.

To Activate this feature:

• Pick up the handset, listen for dial tone.
• Dial * (star key) 8 and listen for the Special Dial Tone. (almost sounds like a busy signal)
• Dial the desired extension number that you wish to forward all your calls to.
• Listen for the Steady Set Tone. (will be one steady stream of tone)

ToCancel Forward All:

• Pick up the handset, listen for dial tone.
• Dial # (pound key) 8.

This feature may be available on your Dterm is you have lineprogrammable feature feys that are available (no programmed number.)

To store numbers for speed dialing:

• Do not lift handset.
• Press the Feature Key.
• Press the Speed dial button to be programmed.
• Dial telephone number or system feature code to be stored.
• Press Speed dial button again.
• Press the Feature Key.
• Display indicates SPD SET.

To Place a call using a Speed Dial or One Touch Button:

• Press the Speed Dial programmed button to initiate the call, this will activate the Speaker function.
• Pick up the handset to talk privately.

To Program a Number into Extended Speed Dial:

• Lift the handset or press the Speaker button.
• Dial *9.
• Enter the Speed Dial location 0-9 that you are programming.
• Dial the number, either on or off Campus, local or long distance such as 4098 or 9.1.419.1.555.1212.
• Wait for "SPEED SET" to appear in your display. Note - this takes a few minutes - be patient.

To Place a call using the Extended Speed Dial:

• Lift the handset or press the Speaker button.
• Dial #9.
• Enter the Speed Dial Bin Number you programmed above 0-9.
• Number is automatically dialed.