The University of Toledo

Help Desk

1.) How do I contact the help desk?
2.) What are the support hours?
3.) Where can I find online help?

1.) How do I contact the help desk?

There are multiple ways to contact the help desk.

1. Phone: 419-530-2400 or 419-383-2400
2. Email: ITHELPDESK@utoledo.edu
3. Online:http://support.utoledo.edu
4. Walk-in:
   1. Main Campus – Information Commons, Carlson Library
   2. HSC – Information Technology Office, Dowling Hall Room 025

Back to Top

2.) What are the support hours?

Monday – Friday: 7:30 a.m. – 5:00 p.m. (onsite support)
Monday – Sunday: phone support; except:

1. Saturday 5:00 a.m. – 8:00 a.m.
2. Sunday 5:00 a.m. – 12:00 noon.

Back to Top

3.) Where can I find online help?

You can find information by going to http://www.utoledo.edu/it/FAQ/index.html or http://www.utoledo.edu/it/cs/helpdesk.html

Back to Top