INFORMATION TECHNOLOGY

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welcome

resources and links

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Additional Info

 

Contact Us

University Computer Center
2801 W. Bancroft
MS 202
Toledo, OH 43606-3390
419-530-2400

Information Technology
UTMC | Dowling Hall
3000 Arlington Avenue
MS 1079
Toledo, OH 43614
419-383-2400

ithelpdesk@utoledo.edu

Help Desk

1.) How do I contact the help desk?
2.) What are the support hours?
3.) Where can I find online help?

1.) How do I contact the help desk?

There are multiple ways to contact the help desk.

  1. Phone: 419-530-2400 or 419-383-2400
  2. Email: ITHELPDESK@utoledo.edu
  3. Online:http://ithelp.utoledo.edu
  4. Walk-in:
    1. Main Campus – Information Commons, Carlson Library
    2. HSC – Information Technology Office, Dowling Hall Room 025
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2.) What are the support hours?

Monday – Friday: 7:30 a.m. – 5:00 p.m. (onsite support)
Monday – Sunday: phone support; except:

  1. Saturday 5:00 a.m. – 8:00 a.m.
  2. Sunday 5:00 a.m. – 12:00 noon.
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3.) Where can I find online help?

You can find information by going to http://www.utoledo.edu/it/FAQ/index.html or http://www.utoledo.edu/it/cs/helpdesk.html

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Last Updated: 6/26/15