The University of Toledo

Registration Cancellation - Frequently Asked Questions

What is “Registration Cancellation”?       

Registration Cancellation (referred to previously as Invalidation) means that the student will be dropped from all classes registered for the indicated term including any room assignments in University housing. Students will not be allowed to attend class and a hold will be placed on the student account which will not allow them to register until specific requirements are met.

Why is the University implementing the Registration Cancellation process?

The practice will enable the University to minimize costs by reducing uncollectible debt and associated administrative expenses. It also benefits the general student population by making more seats available to paying students and keeps students from having their credit ratings negatively impacted by lack of tuition and fee payments.

When will Registration Cancellation occur?

This process may occur after the published payment due dates for each term. Fees are due 10 days prior to the start of the term. Please visit the Treasurer’s Office website for upcoming payment due dates: http://www.utoledo.edu/offices/treasurer/index.html

Who is subject to registration cancellation?

A student who has not paid their student account balance for the upcoming or prior term.

How can I avoid registration cancellation?

Pay your student account on or before the payment due date for each term. Payment is defined as the date the University receives payment and is applied to your account. Payment can be made electronically through your MyUT portal at http://myut.utoledo.edu/ by clicking on the Student Tab, My Accounts-View/Pay Bill (e-statement). Additionally, you can mail a check or money order payable to the University of Toledo, P.O. Box 10004, Toledo OH 43699. Please make sure to include your Rocket number on your check for proper credit to your account. Electronic payments are applied to your student account in real-time and are the preferred method to ensure immediate processing whereas mailed payments can take 7 to 10 days for mail and processing time.

Apply for the Installment Payment Plan (IPP) through your MyUT portal at http://myut.utoledo.edu/ by clicking on the Student Tab, My Accounts-Installment Payment Plan Application and make the applicable installment payment electronically on or before the term due date. Installment payments must be paid on the IPP due dates to avoid the possibility of registration cancellation. The IPP fee cannot be paid using financial aid and must be paid prior to the due date.

Verify your financial aid processes are complete and there is sufficient aid to cover your balance. You can verify outstanding requirements through your MyUT portal at http://myut.utoledo.edu/ by clicking on the Student Tab, My Financial Aid and choose the Check Eligibility Status link. Next select Student Requirements link and choose the appropriate aid year. Any outstanding requirements will be displayed. If you want Federal Aid to cover fees other than instructional, general, lab, and University contracted room and board fees you must provide Federal Title IV consent. Otherwise you will need to pay these fees separately.

Submit third party commitments, scholarship paperwork and fee waiver forms before payment due dates. It is your responsibility to ensure all forms are submitted timely. If there is a risk that outside scholarship money will not be paid timely it is suggested you go on the IPP and make payments on the required due dates. Once the scholarship is paid it will reduce the amount of future payments and minimize the risk of late fees.

Where should outside scholarship money be sent to be applied to my account in the most expeditious manner?

Outside scholarship checks can be mailed to The University of Toledo, 2801 W. Bancroft, MS 314, Toledo, OH 43606. Please make sure the student Rocket number is included on the check (as the student you need to convey this requirement to the scholarship provider if they mail it directly to the University per the above mailing instructions) and endorse the check if it is co-payable to the University and the student.

Should I wait until the registration cancellation date to make my payment?

No. Students will still be subject to late fees and collection activity which may result in derogatory credit bureau reporting.

Why wasn’t I my registration cancelled?

A student may not have their registration cancelled if they met the requirements determined by the Treasurer’s Office. Students that elect not to attend The University of Toledo and subsequently fail to drop or withdraw from all their courses by the established dates will be assessed a non-refundable fee of $500 once their non-attendance has been verified and an administrative drop is processed. All students are responsible to drop their classes before classes start to avoid financial responsibility. The registration cancellation process is not a substitute for to dropping your courses if you plan not to attend.

How will I know if I my registration has been cancelled?

A letter will be sent to your permanent address on file as well as an email will be sent to your Rocket email address. As the postal system does not always provide 100% delivery of mail it is recommended that you review your e-statement (available to students 24/7) account routinely (suggest you do it weekly) and always review your email delivered to your Rocket email account on a daily basis for important notifications.

If my classes were cancelled how can I get them back?

Students whose classes were dropped for nonpayment need to clear all financial holds by making payment in full or making the appropriate payment arrangements before they will be permitted to register for classes. One-on-one counseling may be required with the Loans and Special Accounts Office located at 1850 Rocket Hall or by calling 419-530-5789. Your registration hold type and email communication after your registration has been cancelled will provide you with your next steps. It will be your responsibility to register for classes again based on current availability. While seats may be available in some of your original courses, due to waitlisting it is likely that you will need to develop a new schedule with new courses. In order to avoid a late registration fees please ensure you re-register prior to the late registration fee schedule as outlined in the most current Finance Brochure located on the Treasurer website.

If my room assignment was cancelled how can I get it back?

Students whose room assignments were dropped for nonpayment need to clear all financial holds by making payment in full or the appropriate payment arrangements before they will be permitted to get a new room assignment. One-on-one counseling may be required with the Loans and Special Accounts Office located at 1850 Rocket Hall or by calling 419-530-5789. Your registration hold type and email communication after your invalidation will provide you with your next steps. Please note that based on student waitlisting you may not be able to get into your original room assignment or all rooms may be assigned.

If I my registration was cancelled will I be removed from classes I am waitlisted for?

Yes.

Will I be subject to the registration cancellation process if my application for Ohio In-State Residency is still pending and there is an outstanding balance on my student account?

Yes.  You are responsible to pay all fees on your student account by the date they are due.  To avoid having your registration cancelled, you should pay your bill in full by the due date or consider signing up for the Installment Payment Plan (IPP) and making all applicable payments by the due date.

Who can I contact regarding questions about financial aid, billing, payment and registration to help avoid my registration being cancelled?

The Team at Rocket Solution Central is here to assist you with your student account questions. They are located at 1200 Rocket Hall and can be reached by calling 419-530-8700.

How can I authorize financial aid to pay all fees to avoid over refunding and reduce the exposure of my registration being cancelled?

Title IV consent can be authorized through your MyUT portal at http://myut.utoledo.edu/ by clicking on the Student Tab, and select My Accounts-Title IV Consent. Read the information and scroll to the bottom of the form and check the “I authorize…” radio button and then click “Submit”.

Who do I contact if I am a veteran, dependent/spouse of a veteran, or on active duty regarding my GI Bill (military) benefits in order to avoid the registration cancellation process?

If you plan to use the GI Bill educational benefit while attending school, please contact the Military Service Center at 419.530.1392 or send an email to msc@utoledo.eduto discuss your specific situation.  We will discuss which benefit you plan to use and how it will be applied toward your tuition and fee bill.  If you currently receive GI Bill benefits or are planning to use benefits and have been invalidated, you must contact the Military Service Center immediately.